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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Appleton Drive PHONE NUMBER AVAILABLESpringfield, Illinois Street Address EMAIL AVAILABLEEducationBradley University, Peoria, Illinois Street Address
Bachelor of Science Electrical Engineering TechnologyJohn Wood Community College, Quincy, Illinois 1984Associate of Applied Science Broadcast Electronic TechnologyAmerican Petroleum InstituteIllinois A/B operator licenseIllinois Department of Weights and MeasuresIllinois licensed scale service technicianComputer Technology Industry AssociationA+ certifiedServer + certifiedDell Certified Systems EngineerHewlett Packard Accredited Platform SpecialistIllinois Secretary of StateClass DM drivers licenseQualificationsService Engineer 30 years of experience in servicing a variety of equipment. Routinely test store generator for proper operation in the event of a power outage. Ensure the gas stations are in compliance with all state and federal regulations for underground storage tanks per the state fire marshal. Perform quarterly inspections and coordinate with authorized service providers to address any issues regarding tank or dispenser leaks. Perform annual safety inspections and service any equipment deemed unsafeProfessional ExperienceJLL/Meijer, Westmont, Illinois March 21 2005 PresentControl Systems TechnicianMaintain store generator, pharmacy equipment, routers, switches, meat wrappers, gas station dispensers, phone systems, and a variety of additional equipment in stores.Territory includes stores in Springfield, Champaign, Urbana, and DanvilleUtilize external contractors and service providers to maximize system uptime while keeping costs to a minimumWorldwide Tech Services, Tewksbury, Massachusetts August 23, 2004 March 21, 2005Field Service EngineerInstalled and maintained Dell servers, Hughes satellite systems, IBM computers, Canon copiers, and Apple computersTerritory included all of central Illinois from Quincy to DanvilleSystech Retail Systems, Raleigh, North Carolina June 2, 2000 July 31, 2004Field EngineerResponsible for all of the point of sale equipment in over 100 retail locations in central IllinoisCoordinated all customer relations for Systech systems, computers and personnelDataserv, Chanhassen, Minnesota 1986 2000Customer Service RepresentativeProvided 15 years of loyal, quality field service and high level customer satisfactionQuickly learned multiple computer systems, client relations and prompt repairInitiated creative preventative maintenance programs to mitigate computer failuresAssumed increasing responsibility for geographical coverage, call and responseDelivered high quality accommodations of client needs and repair or replacement installation of software upgrades, hardware replacement and training to customersSkills TechnicalSoftwareExcel, Microsoft Office, Word, Quicken and Adobe AcrobatSystemsSystems testing, Engineer consultation and planning, Hardware installation, Operating system installation and plan, review and design hardware configurationTechnical Service and Computer SupportAdjust mechanical parts, repair wiring systems, calibrate equipment, disassemble and clean computer parts, diagnose circuitry and board functions, maintain complete supply stock and validate new equipment including mainframe, peripheral and support equipment of printers, monitors and central processing units through quality assurance documentationElectrical-MechanicalDiagnose technical problems, utilization of electronic testing equipment and repairElectrical and Electronic EngineeringAlign and calibrate circuitry components, analyze and interpret test information and check system performance as well as maintain maintenance schedulesAerospace EngineeringUse of oscilloscope in diagnosis (training only)PersonalMarried with two children. Hobbies include fishing, reading and riding motorcycleCivic ServiceUsher at Christ the King church for many years |
