| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceHealth Insurance AgentAdvantage Health - Houston, TXAugust 2023 to PresentRespond to inbound calls from potential clients interested in health insurance plans Explain the benefits and features of various ACA health insurance plans and enroll in best option Provide quotes and assist clients in selecting the best plan for their needs Follow up with clients to ensure their satisfaction and retention VIP/ Group Vacations SalesUniversal Orlando Resort - Orlando, FLAugust 2022 to August 2023Convert leads into group bookings for group vacation packages Use salesforce to maintain accurate documentation of sales leads and keep track of sales revenue Sales CounselorUniversal Orlando Resort - Orlando, FLMay 2021 to August 2022Assist guests with planning a personalized vacation package Ask exploratory questions to identify guest needs and concerns, address all needs and concerns in compliance with company standardsStore ManagerRent-A-Center - Bronx, NYMay 2019 to August 2020Strengthen work-flow productivity by coaching new employees and developing individual action plans for each employeeManage and process customer account payments and auto-pay enrollment 25% above company standardsAssistant ManagerRent-A-Center - Queens, NYJanuary 2019 to May 2019Addressed and resolved customer inquiries and complaints Develop customer loyalty by providing personalized product recommendations for existing customers Business Development CoordinatorHolman Automotive - Fort Lauderdale, FLMay 2017 to December 2018Collect customer feedback and follow company process in order to increase customer satisfaction ratings Schedule service appointments and collaborate with service advisors FRONT DESK AGENT, DANIA BEACH, FL 12/2016-06/2017Residence Inn by MarriottIncreased guest satisfaction ratings with prompt and quality service Greeted guests on arrival, check in/out, coordinate luggage delivery Register guests for Marriott Rewards, promoted hotel services and upsold rooms Sales AssociateUniversal Studios - Orlando, FLMay 2016 to December 2016Contributed to an increase in monthly sales by upselling Express productsAsked open-ended questions to identify guest needs Opened/closed store while following cash handling procedures and merchandising according to company standardsEducationBachelor's degree in Public RelationsFlorida International University - Miami, FLJanuary 2017 to December 2018Skills Business and professionalwritingVerbal communicationAnalytical and criticalthinkingVersatilitySalesforce software Business development Upselling Account management Store management Sales Insurance sales Business development Customer service Salesforce Store management Cash handling Merchandising Organizational skills Retail sales Upselling Account management Front desk Cash register Supervising experience Microsoft Office CRM SoftwareCertifications and LicensesDriver's LicenseLife & Health Insurance LicenseLife Insurance License |
