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Candidate's Name  PHONE NUMBER AVAILABLEFloyd, VA EMAIL AVAILABLEPROFESSIONAL SUMMARYAdministrative Management Professional dedicated to excellence in communication, problem solving and attention to detail through quality business performance.AREAS OF EXPERTISE INCLUDEBusiness Management and Operations (strategy, efficiency, marketing, leading)Retail Sales and merchandising. Leading staff to excel in daily and monthly goals.Budget Planning and Administration (timeliness, detail oriented, research)Physical Therapy and Natural Health, Massage Therapy (learning, implementing, listening)Personnel Leadership and Instruction (marketing, conceptual ideas, motivation, delegation)Quality and Safety Assurance (validity, reliability, relevance)Facilitate all applicable paperwork for moving in new residents, liaison for community systems management, communications, and repairs.Financials (billing, posting, A/R) using Yardi system.Entrepreneur (marketing, creativity, passion, tenacity)EXPERIENCE AND QUALIFICATIONSBusiness and Office ManagementCollegiate Community, VirginiaBanking - Part time teller Floyd, VACollegiate Mental Health Facility - Office Services Specialist Blacksburg, VASenior Independent Living Facility-Residential Lifestyle Manager Salem, VAProgram Administrative Assistant: Jobs Plus, Roanoke VAManaging Key Holder: Pier 1, Christiansburg, VAOffice Administrator: Caton Companies, Maple Tree Rentals Staunton, VAManaging Key Holder: Francescas, Charlottesville, VAOffice Administrator: Re Max Advantage, Waynesboro, VAEvent planning software, customer contact and planning, customer service.Case management and performance tracking tool, Yardi, used by public housing authorities.Accounting and Administration: detail oriented, time management, adept in technologyAdministrator of rent-to-own subsidiary of financial alternative loan companyScheduler of appointments and emergent nature processing of calendarsCustomer service: Excellent verbal and written communication skillsAccurately processed all accounts payable and accounts receivable (A/P and A/R) transactions. Systematic follow-up of accountsMaintained Profit and Loss (P&L) ledgers and meticulously tracked all applicable bookkeeping entries. Time management skills utilized hereReported all financial updates to senior-level management with respect to multiple accounts.Business and Office Management Cont.Guaranteed unit level standards for all areas of cash-flow management and delinquent account reconciliation. Collections and repossessionsTraining of new staff, computers, cash drawer, policies and procedures opening & closingFinancials of open and close the boutique, merchandising with use of digital plans, meeting sales goals. Resourceful and anticipated needs of the customerAll administrative duties to include computer skills, multi-line phone system, scheduling.Ordering of supplies, ordering of meals for meetings and events, support of 18 staffEDUCATION AND CERTIFICATIONSAssociates of Applied Science Wytheville Community College, Wytheville, VA December 2019Certificates: AST/HIM (Administrative Support Technology/Health Information Management, ICD-10 Medical Billing and Coding) Wytheville Community College, Wytheville, VA December 2019Certificate in Transcription December 2019Certificate in Billing and Coding December 2019Proof Reading December 2019OTHER EMPLOYMENT HISTORY7/2021  12/2021 Assistant manager and retail manager for caf/retail establishment and a caf/hotel business Floyd, VA11/2019-3/2020 Store Sales Lead but began as a holiday temporary hire at Pier 1 Imports Christiansburg, VA (Store Closed)2017-2020 part time positions to support myself while returning to college to complete an associate degree at Wytheville Community College. Wytheville, VACracker Barrel: Cashier RetailLoves Truck stop: Cashier, Customer ServiceState Farm Insurance: Marketing callsMassage Therapist: Independent Business Owner since 2005, Various Cities in Virginia and Florida.Business Owner Artistic Treasures, Art Cooperative-50 artisans Leesburg, VACandidate's Name  PHONE NUMBER AVAILABLE EMAIL AVAILABLE