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Street Address  Quiet Brook LaneClinton, Maryland Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address + years in office management, specializing in customer service, HR, problem-solving, and goal-setting within busy professional environmentsEXPERIENCEWomen OB/GYN Physicians Janet Schaffel, MD and Nancy Sanders, MD, Washington, D.C.  Practice Administrator DECEMBER 2015-JUNE 2020Prior to practice closure due to physicians retirement, oversaw a staff of six front office employees, medical assistants and biller. Responsible for maintenance and overall office management. Liaison for patients, clinical office referrals, pharmacy representatives. Processed payroll.Imershein, Birnkrant and Bonn Obstetrics and Gynecology, Washington, D.C.  Administrative Office Manager/ Director of Surgery Scheduling2006-2015Medical and business office management inclusive of financial planning, year-end cost accounting and tax filing. Led general staff meetings and counseled patients on surgical procedures, including procuring consents and verifying insurance coverage and coding for billing.InforMedix, Inc., Rockville, MD  Executive Administrative Assistant to the Chairman and CEO, General Counsel and CFO 2004-2006Working for a dynamic start-up, organized expense reporting; wrote and edited a range of documents for external stakeholders; drafted contract agreements and chaired meetings for partnerships and staff. Established the agendas and minutes for Directors and Scientific Advisory Board.EDUCATION & CERTIFICATIONSAmerican College of Cardiology, Washington, D.C.  ProAssurance for NICRIC 2008Medical Assurance Validation Number: 3540National Notary Association, California 2002Certified Notary Public Member Number: 15221662SKILLSExcellent written and verbalcommunicationExceptional attention to detailCertified Notary Public (CA)Personnel recruitment and trainingContract negotiation with vendors and suppliersBudgeting & billingSchedulingSEC filingContinuous Quality-Improvement ProgramsResearchCreating Staff Employee HandbooksCommunity liaison to physicians and hospital administratorsMac and PC userQuickbooks Pro, G Suite (Google docs, Numbers et al.),Microsoft Office, Excel, PowerPoint, Practice Fusion EHR, Medical Manager, Misys TigerLANGUAGESEnglish, native speakerUniversity of Maryland, College Park  Bachelor of Arts 1985Studio Art (Medical Illustration)PROJECTSEngage! Diversity, Equity and Inclusion  Research and Personal Assistant for Professor Emerita Mamie Darlington, PhD 2001-2004Provided administrative support, travel coordination and compiled data for statistical evaluation in a multi-year, unpublished academic project to support EDI to develop best institutional practice in retaining and engaging higher education students of all ethnic backgrounds.REFERENCESAvailable upon request