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Click here or scroll down to respond to this candidateCandidate's Name
Concord, NC Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE RESULTS FOCUSED QUALITY LEADEnd to End Test Management Team Leadership & Mentoring Agile/Scrum MethodologiesData Analysis Defect Management & Tracking Automation Testing Risk Assessment & Mitigation Test Process ImprovementAnalytical, client focused and detail-oriented Systems QA Lead with over 10+years professional expertise in design Test strategy, test planning, estimation, leading test efforts for complex projects.Competent QA Lead with strong diversified industry experience including Banking, Electric and Utility, Insurance, Mobile App, CRM, People Management, Education, eProcurement and E Commerce. Strong understanding of QA process, QA Principles and all phases of SDLC (Software Development Life Cycle) including Agile, Waterfall.TECHNICAL SKILLS & TOOLSToosl: JIRA, HP ALM,QaTraq, Tableau,Power BI Automation Tool: Selenium, WebDriverIO, QTP, Postman, Codeception Defect Tracking Tool: Bugzilla, ClearQuest, JIRA, Quality Center Languages: PYTHON, JAVA, VB Script, SQL Artifacts: Test Plan, Test Case, RTM, Test Summary Report, Bug Report IDE & Database: PHP storm, SQL Server, MS-Access, DbVisualizer, Toad Version Control: GIT, VSS, SVN API Testing: Postman Methodologies Waterfall, Agile Scrum EDUCATION AND CREDENTIALSBachelor of Engineering (BE), Electronics and Telecommunication, University of Amravati, India 2004ACCOMPLISHMENT Streamline QA processes to increase efficiency and deliver testing well before release deadlines with zero high severity defect leakage. Led efforts to improve the quality of several automation test cases which resulted in 90% of test cases being Automated compared to 50% previously. UAT and production validation support outside regular business hours which led to the delivery of quality products with efficiency. Adaptability to any kind of project -worked on long term, high complexity projects as well short term projects with several changes. Identified and reported defects, resulting in a 20% reduction in product issues and improved overall customer satisfaction. Collaborated with cross-functional teams to develop efficient testing strategies, reducing testing time by 30%. Collaborated with production teams to improve Ecommerce processes, resulting in a 10% increase in operational efficiency. Received Awards for excellence performancePROFESSIONAL EXPERIENCEPrintful, Charlotte, NC Nov 2021 to Mar 2023IT QA Analyst, Fulfillment Process.Printful is basically an on-demand printing and fulfillment company that is helping people to turn their ideas into physical products and create their own brand. If someone wishes to create an online brand and is looking for a fulfillment partner, or is looking to give someone a personalized t-shirt, printful has got him/ her covered. One can easily make a purchase through the platform, the order is automatically received by them, fulfilled, and then delivered to the desired address successfully in the best quality possible.The Objective of this project to improve the fulfillment process and support the production issues. Responsibility: Collaborate with Team members in different geographic location (Canada, Latvia, Texas, Mexico) Participated in all Agile ceremonies(Sprint Planning for Story Estimation, Daily Standup meeting and Retro meeting ) Formulated methods to perform Positive and Negative testing against User Stories Create and maintain Test cases in XRAY and make sure all Test cases are mapped to the User Stories for Traceability. Creating Test Setup(Including running Cron jobs for Business Rules, setting up desired test data in Database and other integrated dependent systems) for Test Execution. Daily coordination and communication with the Team members through Slack channels for knowledge sharing and Issues resolution. Provide observations of the overall system which are not expected and could potentially be bugs. help with the analysis of issues and Data Reconciliation - communications and coordination with Product Owners and Team Members. Communicate Test progress, Test results, and other relevant information to Product Owners, developers and Senior Managers. Coordinate with end-users to test when additional functional subject matter expertise is needed.Accomplishments: Collaborated with cross-functional teams (Warehouse, Payment Processing, Shoptool) to develop efficient testing strategies, which in turn reduced testing time by 30%. Identified and reported defects, resulting in a 20% reduction in product issues and improved overall quality of the fulfillment process. Collaborated with production teams to improve Ecommerce processes, resulting in a 10% increase in operational efficiency. Got appreciation from the stakeholders, IT head Managers for process improvements and Identifying high quality issues Participating in Retro meeting and documenting the learnings and feedback in Trillo Creating Knowledge sharing documents in Confluence Tools Used: JIRA, PHPSTORM, GIT, Confluence, SQL, POSTMAN,Trillo IGATE Global Solution Limited, Pune, India April 2010 to Dec 2014 Technical Lead V&V, SCE (Southern California Edison, California) Client#1: SCE (Southern California Edison, California) Southern California Edison (SCE) is the largest subsidiary of Edison International, is the primary electric utility company for much of Southern California.Project#1: CMSDescription: CMS is intended to be the single go-to application for all field users to cover all aspects of their day-to-day functioning. It has a separate set of functionalities for each role like Distribution, transmission, Grid ops and Substation users. CMS will include Work Management functions as well as time Management for these roles. The intent of CMS is to eventually replace. eMobile for those users who currently use it as well as add additional functionality and user groups. Project#2: DMDescription: Design Manager is a Front-end application for Distribution, Transmission, and Substation planners, estimators, and designers, to manage aspects of Capital Work Order design. This was a maintenance change request project which has an objective to improve the capital work order end to end process and incorporate the production issues in the sprint. Project#3: PLCDescription: Most of SCEs poles were installed just after World War II and the methods we currently use to measure safety have changed. The objective of this project is to calculate how the pole is affected by the load (weight of equipment and wind) a necessity since new communication technology requires utilities to install more equipment than in the past.Responsibilities: Lead and mentor a team of 7 QA engineers in planning, designing, and executing test strategies for Web and Desktop Application Collaborate with cross-functional teams to define and prioritize testing requirements based on project scope and business objectives. Create and manage comprehensive test plans, test cases, and test data, ensuring effective coverage of functional and non-functional requirements. Conduct regular status meetings with stakeholders to provide updates on testing progress, defect metrics, and risk assessment. Implement and maintain test automation frameworks using Selenium and QTP and, resulting in 30% reduction in manual testing efforts. Database Testing to ensure data validation and consistency throughout the application. Spearhead the implementation of Agile/Scrum methodologies, leading to improved efficiency and faster time-to-market for deliverables. Proactively identify and communicate potential risks to project schedules and quality, working with teams to mitigate and resolve issues. Monitored and tracked quality assurance metrics, such as defect densities and open defect counts. Perform root cause analysis of critical defects, working collaboratively with development teams to facilitate timely resolutions. Identify opportunities for process improvement and implement best practices to enhance overall QA efficiency and effectiveness. Conducted post-release reviews and documented lessons learned. Highlighting performance issues within the team to drive high performance Modifying Test Automation Resources and Maintenance of Resources Accomplishment: Streamline QA processes to increase efficiency and deliver testing well before release deadlines with zero high severity defect leakage. Led efforts to improve the quality of several automation test cases which resulted in 90% of test cases being Automated compared to 50% previously. UAT and production validation support outside regular business hours which led to the delivery of quality products with efficiency. Got a prestigious award Pat on the back for excellence in Work. Tools Used: JIRA, QC 10.0, QTP, VB Script, SQL, SVN, GIT, Jenkins, POSTMAN Client#2: Guardian Life InsuranceThe Guardian Life Insurance is the fourth largest mutual life insurance company in US, The company has specialized distribution channels set up by product line and has diversified product portfolio for individual life, disability income, group health insurance retirement services, and investment products such as mutual funds, securities, variable life insurance, and variable annuities. This was a complex project with the Team size of 40 headcount.The scope of this project is to assist Guardian in testing the policy administration system, this involves New Business processing and Underwriting-Issue. So, STP is altogether responsible for entering new applications in the system and then approving/denying and issuing the policy. (Customers may take the policy or not.). Responsibilities: Understand the business requirement and technical specification documents Participate in Sprint Planning, Scope and estimate of user story Performed 70% Manual and 30% Automation testing. Perform data analysis, testing and validation using SQL queries and data-driven testing methodologies to create reusable tests that leverage source to target validation Identified the Test Cases for automated and performed functional testing of the front-end using Selenium (IDE and Web Driver) Participated in creating framework for Selenium Automation Understanding and Analyzing the Application Under Test in terms of Object Identification. Creating Test scenarios and Collecting Test Data. Identifying end-to-end scenarios and code modularity. Implementing TestNG Test Automation framework and developing automation infrastructure. Creating reusable components. Creating and enhancing Test Cases (Test Scripts) using XPATH Element Element locators, WebDriver methods, Python programming concepts, and TestNG Annotations. Error Handling, Adding comments. Creating Data-driven Tests and Running through the framework. Cross Browser Testing (Executing test cases against various browsers like Mozilla Firefox, Google Chrome, IE and Safari, etc). Parallel Test Execution using Selenium Grid. Defining and exporting Test Results. Analyzing Test Results and Reporting Defects. Tracking Defects and Select Test cases for Retesting & Regression Testing. Modifying Test Automation Resources and Maintenance of Resources Accomplishment: Identified the need of Automation Testing to reduce manual efforts of large complex end to end Test cases which results in reducing 40% of manual efforts. UAT and production validation support outside regular business hours which led to the delivery of quality products with efficiency. Adaptability to any kind of project -worked on long term, high complexity projects as well short term projects with several changes. Self learned Automation tool and LanguagesTools Used Selenium, Quality Center 9.0, SVN GIT, Jenkins MobilePeople A/S, Copenhagen Denmark March 2008 to 31st Dec 2009 Client :DexKnows (US), Yell UK, TDS, South AfricaRHD is a mobile search Application. DexKnows.com on your mobile is the ultimate local information service, offering addresses, phone numbers, maps and directions for businesses and people throughout the US via a browser (XHTML), SMS and a Java client application. The Dex mobile application is fully optimized for use on mobile devices and was designed specifically with the search preferences of mobile consumers in mind. This Application is developed for All the Nokia Series, iPhone series, Android, and Blackberry devices. Responsibilities: Working in MobilePeople as QA with team size 3 Mainly responsible for the writing executing test cases for local information search application on different Mobile devices Logging defects in Bugzilla and follow up on defects until its closure. Accomplishment: Learned Unix commands for the server log testing Learned Localization testing Learned Mobile App Testing for different android, blackberry and and IOs devices. Tools Used Bugzilla, ToadCoreProjects and Technologies Ltd, Mumbai, India Oct 2006 to Dec 2007 Software Test EngineerClient: Jharkhand GorvernmentCORE Projects and Tech had diversified into an integrated education company and provided solutions to 7 states in India, 3 Caribbean nations, 20 states in the US,[2] 40 Institutions in the UK and 8 African countries. The web based solution is being developed from scratch for the Government of Jharkhand, covering all three modules viz. PMIS (Project Monitoring Information System), CTS (Child Tracking System) and DISE (District Information System for Education). This Project had tight schedule to Responsibilities: This projectsReviewing the SRS. Participated in preparing System Test Plan Prepared System Test Kickoff Checklist Designed Test cases for various modules. Ensuring all requirements are covered by test cases, using a traceability matrix Conducted Functional, Integration, Regression and System Testing for Various Modules. Reported and tracked the bugs using Mercury Quality Center 9. 0. Generated Test ReportsAccomplishment: Participated in creating Verification & Validation documentation for CMMI Process. Worked under pressure of tight schedule due to overcommitment of the project delivery. Tools Used Quality Center,SVN,Novaserra Technology, Mumbai April 2006 to Dec 2006 Product: Supply Chain Management System (eRFX, eAuction) eRFX and eAuction platform was developed for Supply chain management systems. The eRFx provides direct electronic transmission of standard purchasing documents such as: Request for Proposal (RFP), Request for Quotation (RFQ),Request for Information (RFI). It overcomes disadvantages of traditional transmission of Documents between buyer and supplier. The eAuctions module is used by the Buyer to create an on-line bidding event in order to procure certain products or services at the best possible prices. Responsibilities Preliminary discussions of the project with the core team. Analyzing specifications and test plan for the testing process of the applications. Executing the test scripts and analyzing the results. Black Box testing. Interacted with developers and discussed technical problems, reported bugs in QC Mainly responsible for Manual Testing & Test cases Writing the Regression Library and Test Log. Regression Testing GUI TestingAccomplishment: Created Regression test LibraryTools Used Quality Center,SVN,VishwamEb Software Solution, Pune Aug 2004 to Mar 2006 Jr. Software Testing Engineer.Client: Tapi Bank BarodaThis project was developed for the Tapi bank to reduce the manual efforts of keeping all the paperworks related to banking (New Account opening, debit and credit info, fund transfer, account statement) to the online platform for reducingResponsibility: Mainly responsible for the creating test cases and executing the same after each build and sending defect reports with respect to each test case written in excel sheet to the developer and Project manager. The features tested as part of this project was to capture all required information properly when a customer requests to open a new account. Ensure the customer gets a notification indicating the account was opened successfully. Ensure the app allows users to transfer funds between their own accounts. Test that the app displays proper error messages when inadequate funds are available for a transfer. Verify the accuracy of the transaction information, including the transferred amount and the recipient's account information. Verify that an employee may produce account statements for a certain time period using the app. Verify that all relevant transactions, including deposits, withdrawals, and transfers, are included in the produced statement. Check to see whether the statement was created in a legible format, such as PDF or HTML. Check to see whether the statement may be downloaded and can be printed Tools Used Excel sheet, Word document. |
