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Customer Service RepGary, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a dedicated customer service rep with the motivation to maintain not only customer, but company satisfaction. I would like to contribute to a companys success by working well with others and being able to efficiently work by myself.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCSR 2Morley Companies\Blue Cross and Blue Shield of Nebraska - Saginaw, MI September 2021 to Present Take incoming calls Quote Benefits Take outgoing calls Explain ClaimsDelivery DriverAmazon Flex - Crown Point, INJune 2021 to PresentPick up packages from warehouse on time and accurately navigate and deliver packages with in the time of the delivery block.Food Service Worker/CashierMethodist Hospitals - Merrillville, INOctober 2018 to August 2021 Greet customers\Run Register Worked Grill Build trays\Deliver Trays Worked Deli Cold Production Dish Room\PotsCSR - Customer Service RepresentativeLuke Oil - East Chicago, INAugust 2013 to September 2018* Greet the Customers* Suggested Sales* Maintain Cash BankCashier/Customer Service RepSpeedco Lube and Tire - Gary, INOctober 2010 to June 2011* Greet the trucks and write up his or her service* Put the service in the computer and bill the service out * Maintain Cash Bank Toll AttendantIndiana Toll Road - Gary, INOctober 2006 to October 2008* Collect toll fare and exchange money* Give directions, credit card transactions, and dispatch* Maintain Cash BankCage CashierMajestic Star Casino - East Chicago, INNovember 2000 to April 2006* Exchange money, tokens, coin, and chips* Credit card transactions and work with specialty banks* Work with other departments while maintain cash bank EducationAssociates of Applied Science in Health Information Technology Kaplan UniversityApril 2013 to June 2015Skills Food Service Insurance Verification Data Entry Microsoft Excel Microsoft Powerpoint Microsoft Office Medicare Computer skills Communication skills Customer service Cash handling Cash register Typing Remote access software Windows HIPAA Have delivery experience with Amazon flex English Phone etiquette Time management Clerical experience Route driving Commercial driving PricingCertifications and LicensesHealth Information TechnicianAugust 2015 to PresentDriver's LicenseAssessmentsCustomer service ProficientAugust 2021Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientFood safety ProficientAugust 2021Knowledge of proper food and equipment handling safety measures Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |