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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLEAddress: Turnpike Road, Apt # Street Address Email: gmed110 @gmail.comSUMMARYDiligent & driven finance professional who has achieved success in a variety of roles including Credit & Collections, Accounts Receivable, Accounts Payable, and Global Invoicing. An effective communicator with excellent communication & inter-personal skills. Detail-oriented problem solver with strong analytical & organizational skills with excellent customer service and tremendous experience in client-facing roles.EXPERIENCEMerrimack Valley Credit UnionWaltham, MACollection Represntative Aug 2021-PresentMonitor and research delinquent loans by establishing contacts with members and make recommendations on potential resolutions to members.Maintain accurate, current and detailed notes on delinquent accounts using collection systemAssist members who are experiencing financial difficulties through arranging extensions, repayment plans budget review and regular discussion wit members credit union policy and procedure.Determine reason for delinquency and refer members to Green Path Financial Wellness when necessary.Perform skip tracing within established compliance and best practice procedure.Process ACH Telephone PaymentsExercise appropriate telephone etiquetteHandle all repossession activity from preparation of letters through collection of deficiency bale after sale.Prepares correspondence on delinquent account requiring special handling including contacting members by USPS mail Certified or emailContact Bankruptcy Court to Verify Bankruptcy Bankruptcy filings with preparing Bankruptcy documents to be filed with the court for the Bankruptcy.Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal control specific to the job functionsFollow detailed and standardized procedures in performing routine collections operations and perform variety of support duties related to the collection function.Provide first tier support in resolving customer service issues,Pull credit report report when necessaryCharles River LaboratoriesWilmington, MAGlobal Invoicing Specialis Sept 2020 March 2021Utilize SAP ECC HANA to generate, print, and distribute invoices timely & efficientlyResponsible for the generation, printing, and distribution of approximately 3800 invoices weeklyDeliver invoices to clients via traditional post & electronic means according to customers preferencesProcess batches of sales orders and produce invoices and inventoriesLeverage various methods of daily invoice distribution including the use of Neopost stuffer, SAP-enabled auto-email, manual emailing using outlook and Microsoft Excel.Send delinquent accounts to the collections department.Review customer issues with invoices such as purchase order, sales tax, or product related issues with relevant internal business partners.Effectively deliver excellent customer service to client inquiries & requests for invoices or general questions.Olympics America Inc.Waltham, MACredit and Collection Specialist June 2019 June 2020Establish and maintain effective and cooperative working relationships with customers and sales representativesProcess customer refunds, review account adjustments, apply cash receipts, resolve collection issues and client discrepancies such as short payments and disputes.Monitor accounts receivable balances daily to ensure accounts are currentIdentify outstanding accounts receivable and take action to encourage timely paymentsMonitor outstanding account balances for determination of next steps in the collection processProvide a weekly update on collection attempts as well as a past due report listing progress.Responsible to set up new customer accounts, pull credit report, set up the credit limit for new customer,A and A Dispatch Services Inc.Marlborough, MAReceivable and Collection Analyst June 2016 May 2019Assess credit risk and establish credit limits.Analyze customer financial statements.Conduct collection calls and customer visits to collect Accounts Receivables.Negotiate customer disputes to resolution and documents root cause.Provide customer service and develops relationships with internal/external customers and suppliers.Maintain accurate credit and collection files. Maintain electronic collections notes for each customer.Market, train, counsel, advise, and communicate credit department policy & procedures to company personnel.Maintained computerized record of all supplies and tracked their location use repair needs and use rate.Tracked verified and reconciled use of supplies to maintain 100 percent accounting of stockAssist receiving, unloading trucks, checking in merchandise, opening containers matching to purchase orders for processingAmerican Tissue CorporationMarlborough, MAAccount Recoverable/Payable June 2013 May 2016Sets up new Vendors and enters transactions into Accounting SystemCompletes payments and controls expenses by receiving, processing, verifying, and reconciling invoicesPays employees by receiving and verifying expense reportsReconciles and processes monthly payments for Corporate credit cardsKeeps track of all historical records, including invoices, purchase orders, statements, credit memos, etc.Verifies vendor accounts by reconciling monthly statements and resolving purchase orders, contracts, invoices, or payment discrepanciesProtects organizations value by keeping information confidentialRuns monthly reports and other ad-hoc projects as assignedReceives checks and makes daily deposits. Process credit card and electronic payments.Posts and applies customer payments in Accounting System by recording checks, electronic payments, and credit card transactionsRuns a weekly A/R aging report and follows up with customers with outstanding past-due balancesVerifies discrepancies and resolves customers billing issuesMaintain accounts receivable customer files and recordsEDUCATION:Associates in Accounting Saint Patricks CollegeTECHNICAL SKILLS:SAP ECC HANA, NetSuite, Quick Books, Microsoft Office Suite, XP2 and FISERV |
