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Click here or scroll down to respond to this candidateCandidate's Name
Serrata-BanuelasResults-driven administrative professional with 5+ years experience providing exceptional customer service and office management support. Seeking to leverage extensive administrative coordination and problem-solving skills to benefit a growth-oriented company in the Kansas City community. 5608 Saida Ave.Kansas City, MO 64123PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEDispatcher, Toledo HotShot LLC, Kansas City, June 2021 Present Manage fleet of 25+ vehicles and team of drivers for transportation company specializing in time-sensitive deliveries. Schedule and route drivers daily using Route4Me software, ensuring on-time delivery and optimal capacity. Liaise with clients and drivers to provide updates and resolve any shipment issues. Increased customer satisfaction by 20%. Oversee all documentation and administrative tasks to maintain compliance with DOT regulations.Driver, Uber, Kansas City, MO, May 2018 March 2020 Provided 5-star ride-share service by transporting passengers safely and efficiently to over 500 destinations. Managed administrative duties like tracking mileage, accepting payments, and corresponding with customers using Uber platform. Maintained excellent 4.8/5 rating through quality customer service and professional conduct.Production Assembler, Grupo Antolin, Kansas City, MO, October 2016 April 2018 Assembled automotive interior components including overhead consoles, dome lights, and visors for major manufacturer supply chains. Conducted quality assurance inspections of parts and sub-assemblies at each stage of the production line to ensure adherence to specifications. Performed final quality control checks of completed components before shipment, identifying any defects. Maintained over 95% acceptance rate. Complied with all safety protocols and production standards to promote efficient manufacturing operations.EDUCATIONNortheast High School, Kansas City, MOSKILLS Fluent in English andSpanish Microsoft Office Suite:Excel, Word, PowerPoint Customer RelationshipManagement (CRM)Systems Multi-line Phone Systems Scheduling and CalendarManagement |
