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Click here or scroll down to respond to this candidateCandidate's Name
Phone PHONE NUMBER AVAILABLELivonia, MI Email - EMAIL AVAILABLE OR EMAIL AVAILABLEHello my name is Monica, I&#Street Address ;ve had interest in skin care and different products to use for the last 10 years of my life. I want to help others with their skin concerns, make people feel more energy, and demonstrate giving back to society from the product recommendations, also the way I interact with my clientele and others around me. I have a strong passion for beauty.Customer Service professional with a proven organization and detail-oriented skills. Strong knowledge of service and computer proficiency including common programs such as Microsoft Office. Passion for customer service and interacting with the public.HIGHLIGHTS Experience with MS Word and Point of Sale (POS) systems Highly organized and detailed-orientated in fast-paced environments Great communication and customer service skills in diverse environments Problem-solving abilities Service Management and service planning Specialize in esthetics, body waxing/ treatments aromatherapy and facial massage.EMPLOYMENT HISTORYIndependent Care Giver Livonia, MI 09/2017 Ongoing Services Provide companionship care and Activities of Daily Living (ADL) services including light house cleaning Provide deep cleaning services for events or on an as needed basis Prepare nutritious meals for adults and childrenRed Olive Mediterranean Restaurant Wixom, MIServer 10/2016 06/2017 Delivered friendly and efficient service to all guests Completed side work including refilling condiments, cleaning/storing serving equipment, and assisted co-workers as needed Provided prompt service- greeted within 30 seconds, delivered drinks within 5 minutes Ensured that my customers were satisfied with their food and service, and attended to any other needsMama Mia Restaurant Redford, MIServer/ Host 08/2014 10/2016 Utilized phone system to take carryout orders Greeted and acknowledge guests- seateing patrons by escorting them to an assigned table Communicated with guests by answering questions and offering information on menu items.L. Georges Coney Island Livonia, MIServer 02/2013 11/2014 Greeted guest promptly as they walked into the restaurant Promptly served food to guests Assisted guests with making menu choicesDouglas J Aveda InstituteEsthetician 12/27- 03/23Works attentively and helpful with others in the spaAlways greet client with smile and eye contact, offering tea or waterHas compassion for working in the spa environmentMaking sure the client has no contradictions to a service that is requiredExplain products giving detailed reasons why they should purchase items and present them for personal areas of concernsPre-book the next appointment and walk the guest down to the front deskPROFESSIONAL INSTAGRAM: Esthetics_byyouEDUCATION/CERTIFICATIONCertified Specialist, Customer Service and Sales, National Retail Foundation 08/2022Diploma, Stone Coast Academy (Online) 07/2018Douglas J Aveda Institute Graduate Licensed Esthetician. 3/23/23Dulce Artistrys Lashing Licensed 2/6/23REFERENCESKatelyn Matthews (Esthetician gamma educator)Erica Gonzales (Esthetician intro educator)Maria Shultz PHONE NUMBER AVAILABLE (former co-worker) |
