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Title Customer Service - Host/Server
Target Location US-IL-Chicago
Email Available with paid plan
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EDUCATIONLESLIECARRASCOHighschool Diploma - Adlai Stevenson HighschoolGraduated May Street Address
B.S. Business Administration - DePaul UniversityClass of 2027'SKILLSREFERENCESPROJECTSInterpersonal Communication SkillsTime ManagementProblem Solving skillsPerformance ManagementLearns quickLove of learningOrganizational SkillsRelationship BuildingMultilingualHardworkingSUMMARYReference #1: Gael Esqueda - (773) 808-0446 - Manager of Fat Rosies Taco andTequila BarReference #2: George Ortiz - (773) 865-3187 General manager of Fat Rosies Tacoand Tequila barWORK HISTORYFat Rosiess Taco and Tequila Bar/ 2022-2024PHONE NUMBER AVAILABLEEMAIL AVAILABLEChicago ILTrained and supervised new staff, ensuring adherence to restaurant standards and service excellenceDelivered exceptional customer service, greeting and interacting with guests to ensure a positive and memorable dining experienceManaged customer inquiries and complaints with empathy and professionalism, resolving issues to the customers satisfactionBecame a leader to those who were new into the workspace Driehaus Cup competition - 3.18.24Finalist in the Driehaus CupCompetition: Competed in aprestigious pitch competitionamong DePaul Business 101students, showcasing innovativebusiness strategies in front ofindustry experts.Awarded a scholarship forexemplary performance andstrategic insight during thecompetitive pitching process.A dedicated and driven business student with two years of experience in the food industry. Using practical expertise in customer service, team leadership, and operational management to excel in future career aspirations. As someone who thrives on challenges and values growth opportunities, I am eager to combine academicknowledge with real-world experience to contribute a success and reputation of an organization.Hostess & KeyholderReceptionistSalon Bennett/ 2021-2022Create a warm and inviting atmosphere by greeting clients with a genuine smile and friendly demeanor upon their arrival. Develop proficiency in managing the salon's appointment book efficiently, ensuring optimal scheduling and minimizing wait times for clients.Continually expanded my knowledge of salon services, pricing, and availability to provide accurate information and address client inquiries promptly and effectively.

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