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eleni2423@gmail.com PHONE NUMBER AVAILABLE Astoria, NY 11103PROFESSIONAL SUMMARYHardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.WORK HISTORYAdministrator Assistant. Astoria, NYBest Print 07/2023 - CurrentShift Supervisor. Astoria, NYAvenue Coffee 08/2022 - 06/2023Shift Supervisor. Astoria, NYMikel Coffee 04/2022 - 08/2022SKILLSEDUCATIONCourseraOnline05/2023No Degree: Foundations ofDigital Marketing AndE-commerceLaGuardia Community Collegeof The City University of NewYorkLong Island City, NY04/2023No Degree: Data, Databases AndSQLLaGuardia Community Collegeof The City University of NewYorkLong Island City, NY02/2023No Degree: Data AnalyticsFoundationsAlexander TechnologicalEducational InstituteThessaloniki, Greece05/2015Bachelor of Science: MarketingCoordinated communications, financial processing, registration, recordkeeping, and other administrative functions.Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Interacted with customers by phone, email, or in-person to provide information.Assisted in preparation and processing of payroll to facilitate prompt staff payments.Resolved issues through active listening and open-ended questioning, escalating major problems to manager.Oversaw appointment scheduling and itinerary coordination for both clients and personnel. Trained new employees and delegated daily tasks and responsibilities. Responded to and resolved customer questions and concerns. Helped store management meet standards of service and quality in daily operations.Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.Documented daily production and materials usage in [Software] to track data.Completed cash and credit card transactions accurately using POS software.Managed inventory and ordered supplies to keep location well stocked with necessary supplies. Trained new employees and delegated daily tasks and responsibilities. Administrative Support Documenting Communications Data Collection Recordkeeping Marketing Office Supplies and Inventory Data Management Excel SpreadsheetsELENI PAPPAOwner. Larisa, GreeceKube Coffee 04/2020 - 12/2021Outside Sales Representative. Larisa, GreeceCava Tsinas 06/2019 - 12/2019Marketing Assistant. Larisa, GreeceAlphamarketing 05/2014 - 05/2015LANGUAGESAlbanianNative or BilingualGreekNative or BilingualEnglishProfessional Working Completed store opening and closing procedures and balanced tills. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Responded to and resolved customer questions and concerns. Managed day-to-day business operations.Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Evaluated suppliers to maintain cost controls and improve operations. Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.Put together realistic budgets based upon costs and fees for successfully operating business.Promoted business on social media platforms to maximize brand identity and generate revenue.Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.Established new accounts through cold calling and personal visits to potential customers.Negotiated terms and contracts with clients to maintain profitable sales.Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.Built strong client rapport to establish diversified network of connections.Contributed to weekly team meetings, brainstorming sessions and staff appraisals.Maintained documentation, detailing assignments, in-progress work and completed project milestones.Generated leads through phone calls, emails and face-to-face interactions. Created engaging content for Pinterest, Facebook, and Instagram. Input new data, updated old records and cross-checked information to keep marketing database up-to-date.Updated spreadsheets with statistical, financial and non-financial information.