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Candidate's Name
Restaurant ManagementHomestead, US, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAssistant Manager with over 5 years of experience in restaurant management, demonstrating a commitment to operational excellence and customer satisfaction. Proficient in safe food handling, multitasking, and leadership, with a strong record of enhancing team performance and compliance with industry standards at Sailormen Inc. and Wingstop. Adept at driving operational efficiencies and staff development, ready to further contribute to restaurant success. Employment historyRestaurant Shift Leader,Wingstop, Mar 2022 - Jan2023Florida city flAssistant Manager,Sailormen Inc., Jul 2018 -Mar 2022Technical SupportRepresentative, MC CenterSolutions, May 2015 - Jul2016 Delivered comprehensive technical support for various issues through phone, email, and chat, ensuring customer satisfaction and resolution of problems. Troubleshot a range of software and hardware malfunctions to provide effective solutions and maintain system functionality for users. Guided customers through the setup of new accounts and devices, while meticulously recording interaction details and outcomes for quality assurance and future reference.Restaurant Management,Sailormen Inc., Jan 2023 -Mar 2024EducationCarol City Sr High, Feb 2000- Apr 2004High SchoolSkillsLeadership Multitasking Customer Satisfaction Safe Food Handling Troubleshooting Shipping and Receiving Time Management Team Building Inventory Control Employee Training Data AnalysisLed daily operations as a Restaurant Shift Leader at Wingstop Boosted customer satisfaction through superior service Maintained elevated food quality standardsImplemented company policies with precisionSuccessfully managed team during high-traffic shifts Implemented new inventory management techniques to minimize waste. Drove team to peak performance, securing top regional sales Maintained high compliance with industry standards Enforced strict regulatory adherenceAddressed operational challenges with strategic solutions Impact: Enhanced operational efficiency and salesBoosted team productivity by fostering a goal-driven environment. Managed a team of 20+ staff, fostering a collaborative environment Increased overall efficiency by 25% through effective scheduling Used detail-focused approach to maintain high food safety standards Solved staffing issues, reducing turnover rate by 30% Positively influenced the restaurant's team dynamics and overall performance Eager to learn and apply new skills, committed to achieving team goals.