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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service, Brand Ambassador and Sales ExecutiveQuincy, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced ProfessionalAuthorized to work in the US for any employerWork ExperienceBrand AmbassadorBJ's Wholesale Club - Quincy, MAMarch 2018 to 2023Fully certified in all aspects of food handling. The primary purpose of this position is to support andrepresent in a professional way product and food demonstrations. I interact well directly with the public.I have extensive customer service skills, my communication skills both written and verbal are extensive.My experience in every position I've have been successful with problem resolution, event coordination.I'm proficient and effective and for those reasons trained others and a team leader.Administrative AssistantA1 tank - Babylon, NY2012 to 2017Independently and unsupervised successfully managed task priorities, implemented customer serviceprotocols, tools to create marketing material, new hire implementation and all clerical duties includingpreparing customer proposals, responding to customer inquiries, answering phones, maintain customerbase, strong computer skills. Excellent communication both written and verbal.Office Manager/Account ManagerSierra Dental Care - Weymouth, MA2006 to 2011Preformed all Front Desk responsibilities including answering phones and scheduling appointments,creating patient charts, insurance verification. I successfully helped patients obtain financing for cosmeticdental work that insurance will not pay for. I implemented financing solutions for finding patientsmultiple financing solutions. Guided patients with following the treatment plan to completion. Workeddirectly with dentists, pharmacy staff, dental laboratories, dental assistants and single point of contactfor patients.National, Major, Key Account Manager, Sales TrainerCLEC TELECOM SALES VAIRED CLECS - New England, ND1988 to 2003My professional first career began working in the telecom industry after the deregulation of long distancebut before the break-up of the baby bells. Achieved Presidents Club within 4 months in my 1st yearin this industry and every year thereafter. I developed my technical knowledge as it became available.Educated business customers about deregulation and competition bringing new and innovative productsand service to the marketplace. The new technology provided solutions that were not to not yet realizedat the time bringing the industry to where we are now. I developed tools for implementing all productsand services into the clients and custom tailored solutions based on customer's needs.Provided a full turn key solution for all IT, servers, web hosting, server colocation, DNS, IP protocols.Provided all forms of transport services to provide bandwidth services such as a T1, Ethernet, ATM, DS3,pots or landlines. Proven success in creating specific solutions for individual customers needs throughactively seeking ways to increase productivity, allocate telecom costs, ease of use and training. I primarilyworked with startup companies and eventually became a National Sales Trainor for Southwestern Bell. Asa National & Key Account Manager I was often called on to come in assist less seasoned representativesto ensure majornbusiness account are acquired.EducationBachelor's degree in BusinessQuincy College - Quincy, MASeptember 1984 to June 1989Skills Data collection Event marketing Sales Food service Communication skills Product demos Customer service Public speaking Marketing Social media management Branding Event Planning Presentation Skills Public Relations Hospitality POS Retail sales Attention to detail Proven Sales Experience Excellent Customer Service and Support Time management Google Docs Google Suite Customer service Social media management Sales Events management Salesforce Product demos Microsoft Access Telecommunication Cash register Banking Food handling Medical terminology Public speaking Marketing Computer skills Management Presentation skills Cash handling Restaurant experience Branding Data collection Organizational skills Communication skills Public relations Bartending Serving Food safety Project Management Direct marketing Food service Basic math Typing Event planning Project management Merchandising Door-to-door Canvassing Writing Skills Supervising experience Microsoft Office Research Leadership Fundraising Administrative Experience Email Marketing Microsoft Word Email marketing Digital Marketing Employee relations Team management Microsoft Powerpoint Microsoft Excel English Negotiation Strategic planning Computer literacy Math Medical administrative support Administrative experience Writing skills Video editing Social media marketing Wireless sales Inside sales Customer relationship management First aid Security Banquet experience Front desk Shipping & receiving Adobe Creative Suite Adobe Acrobat Adobe InDesign Relationship management Event marketing Analysis skills Training & development Interviewing Computer hardware Recruiting Adobe Illustrator Adobe Photoshop Dental office experience Filing Microsoft Outlook Graphic Design Office management Business development Digital marketing DNS Ethernet Conflict managementCertifications and LicensesFood Handler CertificationApril 2015 to PresentPassenger EndorsementDriver's LicenseCPR CertificationBartender LicenseAssessmentsWork style: Reliability ProficientFebruary 2023Tendency to be reliable, dependable, and act with integrity at workFull results: ProficientCustomer focus & orientation ProficientFebruary 2023Responding to customer situations with sensitivityFull results: ProficientFront desk agent (hotel) ProficientAugust 2022Selecting hotel rooms based on requests and identifying errors in hotel dataFull results: ProficientCustomer service ProficientJuly 2022Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field. |
