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Title Administrative Assistant Customer Service
Target Location US-VA-Arlington
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEArticulate professional with a passion and talent for supporting a team. Able to follow directives, competent assisting an organization reach its goals by cultivating relationships. Highly capable of implementing strategies that aligns with an organizations strategic planning.EDUCATION & PROFICIENCIESWakefield High School Arlington, VASOME-CET: Medical Administrative Assistant(June-2008) Washington, DCSUMMARY OF QUALIFICATIONSWeb PTSharePointTier2 Public Trust Background CheckStrong customer service backgroundRemarkable interpersonal skillsStrong ability to communicate effectivelyProfoundly self-motivatedFantastic Team playerBrilliant guest service skillsAbility to work a flexible schedulePayroll CPSI and KronosStaffing and SchedulingMedical TerminologyBilling and CodingMedical RecordsKnowledge of Microsoft Word and ExcelPROFESSIONAL EXPERIENCEThe DaltonConcierge(January 2022-Present)Alexandria, VAProvide excellent customer service skills for all residents, represent the company with integrity and dedication. Greet residents and guest in a professional manner, make reservations for the building amenities as well as ensure all residents packages are received, labeled and organized. Multitask and prioritize as necessary to meet resident needs.Addison Group(Temp. Agency)Administrative Assistant(October 2021-Present)McLean, VAI currently work in a variety of roles including receptionists, administrative assistant, data entry, clerical support. I also have experience working with event planners as support staff for local fundraisers and auctions in the area.Pro Motion Physical TherapyAdministrative Assistant(May 2021-September 2021)McLean, VAI greeted patients, verified insurances including deductions and collecting co-pays, scheduled appointments for seven therapists. Making sure patients are signed in properly, responsible for sanitizing rooms after each visit and making sure rooms are stocked with clean linen and cleaning supplies.SBG Technology SolutionsQuality Control Analyst(September 2020-January 2021)Alexandria, VAI was a contractor assigned to U.S. Department of Veterans Affairs. I ensured that all documentation from the potential contractor was completed correctly and in a timely manner. I Initiated e-QIP, GFE and PIV Cards for newly hired contractors with the U.S. Department if Veteran Affairs. I was also responsible for receiving equipment being turned back in from contractors and delivering to the proper departments.Robert Half Finance & Accounting(Temp Agency)Administrative/Clerical Assistant(December 2018-January 2020) McLean, VAI was employed by various offices to assist with various job duties including receptionists, data entry, assisting with correspondence, updating employee profiles and records, make appointments, and carry out similar tasks directed by management.Harris TeeterProduce Clerk(May 2018-September 2020)Arlington, VAExcellent customer service skills, responsible for food preparations for the salad bar. Processing, packaging and stocking products according to produce standards. Maintain a clean work area as well as unloading stock and dumping trash.Pier 1 ImportsSales Associate(October 2017-December 2019)Arlington, VAGreet customers, educate them on the latest styles, trends and current sale promotions, select products that best fit their personal needs. Offer and explain benefits of the Pier 1 Rewards Credit Card. Open new Credit Card accounts. Process all sales transactions and refunds accurately and in a timely fashion. Answer customers questions and address problems and complaints in person and via phone. Promote and process E-commerce orders. Maintain visually appealing and effective displays for the entire store Unload trucks, stock shelves and carry merchandise out on the floor for customers. Mark clearance products and update price tags to reflect current sale prices.United Medical Nursing CenterPayroll, Staffing Coordinator and Administrative Assistant(October 2009- November 2016)Washington, DCMaintained and completed payroll for the entire United Medical Nursing Center to include payroll, check requests, annual leave, holidays etc. Coordinated and completed staff scheduling for nursing services within UMNC. Performed administrative duties for UMNC administrator to include filing, copying, faxing etc. Maintained confidentiality of all patient information as well as insuring safe practices through corrective implantation of nursing procedures and policies.

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