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| | Click here or scroll down to respond to this candidateCandidate's Name
Starkville, MS Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
Education
College of Education: Sports Studies (Communication) Street Address /2024
Mississippi State University - Starkville, MS
Associate of Arts: Sports Studies Street Address /2019
East Mississippi Community College - Scooba, MS
Student Ambassador Mentor
High School Diploma 05/2017
Starkville High School - Starkville, MS
Mississippi Scholars Recipient
Professional Summary
Energetic Camp Counselor experienced in directing camp activities and helping school-aged
children develop confidence and achieve life goals. Skilled at planning, executing and supervising
activities including arts, sports, and hikes. Strong interpersonal communication abilities that
encourage fun while sustaining camp missions. Driven Front Desk Agent highly skilled in managing
reservations, telephone calls, and customer inquiries. Poised and professional with total
commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt
service and diplomatic communication.
Skills
Fitness Instruction First Aid
Staff Management Problem Resolution
Health and Wellness Office Management
Safety Guidelines Clerical Support
Work History
Internship 08/2023 to Present
Fan Experience Mississippi State University
Set up a Fun Zone for Kids
Participate in half-time entertainment.
Help set up dedicated events.
Internship 08/2022 to 05/2022
Starkville High School Athletic Department
Attended sporting events.
Interacting with fans.
Checking athletes eligibility.
Operating Ticket booth sales.
Attend meetings.
Camp Counselor 08/2021 to 08/2022
Skate Odyssey After School Starkville, MS
Collaborated with other camp counselors to design fun and enriching learning activities for
campers.
Communicated with parents about campers' activities and reported concerns and
suggestions to supervisor.
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Front Desk Agent 06/2020 to 10/2023
Hilton Garden Inn Hotel Starkville, MS
Used internal software to process reservations, check-ins, and check-outs.
Answered customer telephone calls promptly and appropriately handled needs.
Issued room keys to guests upon check-in and answered questions regarding proper use.
Responded swiftly to room requests and other inquiries made via the establishment website,
email, or phone.
Calculated billings and posted charges to room accounts, reviewing charges with guests at
checkout.
Took reservations over the phone, in person, and via computer for guests and provided
confirmation information.
Answered multi-line phone system to respond to inquiries and transfer calls to the correct
departments and personnel.
Greeted visitors and customers upon arrival, offered assistance and answered questions to
build rapport and retention.
Certifications
Certified CPR & First Aid, American Red Cross Infant, Child, & Adult - 2022
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