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PROFESSIONAL SUMMARYHardworking and driven sales management professional equipped torevitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building strong costumer relationships and insuring full costumer satisfaction.WORK HISTORYSales Manager, Street Address /2017 to 05/2019White House Black Market - Naples, FLSenior Sales Associate, 03/2001 to 11/2016Macy's - New York, NYHead Designer Pattern Maker, 04/1990 to 12/2000Alizay Fashion - New York, NYCONTACTAddress: North Miami Beach, FL 33160Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESKILLSRelationship BuildingPositive and upbeatPersuasive NegotiationsProduct KnowledgeDecisiveResolution-orientedSocial Media SavvyCustomer Complaint ResolutionGoals and performanceMotivational SkillsSales expertiseRITA FERDMANBuilt long-lasting client relationships through excellent customer service and consistent follow-ups.Led asuccessful sales team by providing motivational coaching and performance-based incentives.Streamlined sales processes for improved efficiency, resulting in higher conversion rates.Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.Resolved customer issues quickly to close deals and boost client satisfaction.Met or exceeded sales objectives consistently to drive company growth.Trained, coached, and mentored new sales associates for maximum performance.Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.Cultivated positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.Collaborated with fashion designers to create cohesive collections, ensuring accurate translation of design concepts into patterns.EDUCATIONBachelor of Arts, Fashion Design,Pattern Making, 06/1983 Shenkar College Of Design And Art - Tel-Aviv,Israel Embroideries,knitting,sawing, operating sawingmachines,draping,knowledge of different fabrics.Enhanced garment designs by implementing creative pattern-making techniques and utilizing industry software.Increased overall design quality through meticulous attention to detail during pattern drafting, grading, and adjustments.Led pre-production meetings with cross-functional teams to ensure seamless execution from conception through final production stages.Working on a daily basses with all designers such as Michael Kors,Halston,Elie Tahari,and many more.