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Click here or scroll down to respond to this candidateCandidate's Name
Street Address High Holly LaneRaleigh, North Carolina Street Address -8744PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of Qualifications:Customer Service certified5 yrs. + of Customer ServiceCustomer First PhilosophySuperior Telephone SkillsProject ManagementNetworkingBusiness MarketingEmergency PreparednessMS Office Basic SkillsProfessional Experience:Parts/Warehouse Associate National Power, LLC 2023 2024Responsible for creating POs for our Parts Technicians.Responsible for checking the status of delivered products to our Parts Technicians.Assisted with receiving all deliveries from Fed Ex and UPS.Given the responsibility of putting away stock as well as receiving it in to our companies database.Responsible for shipping parts to commercial customers as well as technician local and abroad.Assisted with quarterly inventories.Material Handler Power Secure 2016 2022Responsible for expediting parts and materials listed in our ERP system for the completion of jobs on the floor.Served as a liaison between our purchasing and engineering departments for any discrepancies listed on the bill of materials as well as addressing other issues such as parts availability and order priority.Responsible for working with our purchasing department to ensure the production needs for our Kanban system.Served as a representative to our hardware supplier to order supplies, hardware, and safety apparel.Supported certain departments physically and systematically with inventory transfers as well as creating company request forms for our inventory department to ensure each department has all required material thats required.Assisted supervision with updates on parts availability, project deadlines, and any other issues that needed resolving through our companys inventory system (ifs).Given the responsibility for training new team members as well as helping them get acclimated to their new role.Warehouse Specialist Power Secure 2014 2016Responsible for insuring the functionality of aerial lights and billboard lights to customers local and abroad.Assisted in monthly inventories on key items within the local warehouse as well as any other requests made by management.Electronic Catalog Content Analyst GPI Technologies, LLC / Carquest 2011 2012Served as a liaison between CARQUEST and 20-25 suppliers. Generated timely catalog content and worked to ensure all content met critical deadlines from vendors and communicate the importance of being in compliance with the Automotive Aftermarket Industry Associations standards.Constructed bi-weekly reports which provided new number announcements for co-workers and other personnel.E- Services Help desk Support GPI Technologies, LLC / Carquest 2011 2011Provided real-time customer support for the in-house electronic catalog and CARQUEST database systems.Managed between 20-25 support requests daily which covered a variety of functions from installations to password resets.Loss Prevention/Security Admin. Assistant General Parts Intl., Inc. / Carquest 2007 2011Supported CARQUEST security regulations by issuing and maintaining campus badges for visitors and employees as well as assist with mandatory building safety procedures. Participated in CPR First Aid courses to serve as a First Responder should an emergency arise during business hours.Audited financial statements to ensure workers followed travel policies/ procedures, per direction of management.Collaborated with the Marketing department to develop advertising strategies for their independent clients. This included media coverage via the radio, news ads, and advertising material for various regions throughout the U.S.Catalog Administrator General Parts Intl., Inc. / Carquest 2006 2007Supplied clients with numerous materials such as automotive brochures, NASCAR promotional material, catalogs, banners, and other items. Lead efforts for building new catalog racks for new stores as well as updating catalog material within existing stores.Handled monthly inventories on key items within the local distribution center.Responsible for ensuring all pricing labels were printed to meet demands of commercial clients and CARQUEST stores.Partnered with team to meet Federal OSHA regulations and business continuity measures within the campus.Education:Wake Technical Community College Associates Degree in Business Administration (95-00)Southeastern Theological Baptist Seminary (05-06) |
