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| | Click here or scroll down to respond to this candidateSharon J e s snikCharlotte, NC PHONE NUMBER AVAILABLE / PHONE NUMBER AVAILABLE EMAIL AVAILABLEMortgage specialist with advanced knowledge of all facets of loan processing, client relationship development, project management and technical support. Skilled in collaborating with all members of an organization to achieve organizational goals and objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing solutions. E x p e r i e nceAlly Bank 2015 - 2023 Senior Analyst Bulk Acquisitions (Capital Markets) Charlotte, NC Responsible for all monetary transactions for buying and selling of Bulk Loans with delegation of authority up to $500M. Prepared transaction documentation and also solving solutions to ensure trades are funded in a timely manner. Point of contact for all SOX Audits. Analyze the loan pipeline and ensure management is provided with accurate secondary report data by working closely with Global Markets, Corporate Banking and Investment Banking as part of the overall client coverage team Effectively manage the implementation of procedures/and processes of systems to improve the efficiency of the operation by being the Subject Matter Expert Play a pivotal leadership role throughout the transaction process and identified opportunities for improved process flow and strong aptitude to understand, utilize and improve technology platformPacific Union Financial 2014- 2015 Closer/Doc Drawer Charlotte, NC Responsible for drawing docs, approving loans and funding loans daily within bank guidelines and a timely manner. Liaison between borrowers and loan officers and processors to coordinate the loan closing with limited supervision. Roundpoint Mortgage Company 2011- 2014 Funder/Team Lead/Closer Charlotte, NC Accountable for wiring funding batches and balancing end of day reports and daily projections. Subject matter expert in closing and funding and resolved issues and questions from team members daily. Highly efficient mortgage specialist experienced in closing and funding conventional and government mortgages versed in FHLMC, FNMA, FHA, VA, HUD, RESPA and Regulation Z guidelines Responsible for reviewing and clearing underwriting and processing conditions in accordance with companys guidelines by using Encompass360 operating system. Zenta/Accenture 2009-2011 Mortgage Loan Coordinator Charlotte NC Supported Team Leader in training team members. Provided individualized customer service, was liaison between underwriting, closing and the mortgage consultant. Reviewed and obtained underwriting and processing conditions to expedite loan closing, while maintaining appropriate turn times in accordance with bank guidelines and procedures. Wachovia/First Place 2009-2009 Loan Processor Charlotte, NC Provided individualized customer service to customers, underwriters, closers and loan officers. Communicated status of loans and received conditions in accordance with bank guidelines. Chase Home Finance 2008-2009 Loan Processor/Closer Charlotte NC Nominated to be a member of an elite team of representatives available only to qualified brokers as their point of contact, delivering quality and exemplary individualized customer service from underwriting through Closing/Funding. Liaised between the underwriter broker and account executive, providing constant communication of loan status, proactively clearing conditions within a 24 hour turn times. Because of exceptional customer service and knowledge of the new system I was promoted to Loan Processor. Distributed closing packages verified settlement statements and funded loans in a timely manner.American Brokers Conduit 2005-2007 Loan Closer Charlotte, NC Verified and entered information from processor files into UNIFI system, contacted and validated information with closing agents Produced closing packages in the required timeframe, while also expediting any change notices to complete and send revised closing documents.SouthTrust/Wachovia 2002-2005 Team Leader Charlotte, NC Managed 10 closers and was responsible for training new hires and sustaining daily operations for the loan closing department. Verified information into UNIFI system, contacted and confirmed information with closing agents. Provided exemplary customer service to the loan officers, attorneys and underwriters to promote a streamlined closing process. Richmond County Savings Bank 1996-2001 Home Equity Supervisor Staten Island, NY Managed of all home equity loans and lines of credit for branch Managed 5 employees and was responsible for training and sustaining daily operations within the line of business Assisted attorneys with concerns and made update when needed to expedite the closing process Balanced daily settlement statements and funds for closing Provided information and status updates to loan officers and customers to streamline closing process EducationMaster of Business Administration University of Phoenix Bachelor of Science in Corporate Communications College of Staten Island Associate in applied science (Travel & Tourism) Kingsborough Community College |