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Title Customer Service Data Entry Server
Target Location US-FL-Lake Worth
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYA current Motorperson for the MBTA with 3+ years experience operating a heavy rail vehicle. Adept at handling a variety of situations, always assuring the safety of passengers is in the forefront. An individual with a proven record of time management and the capability to work in high pressure situations. Seeking to become a MBTA Inspector with the ability to utilize current skills while learning new areas of expertise.CUSTOMER FOCUSED COMPUTER SKILLS OUTSTANDING WORK PERFORMANCE FLEXIBLERELEVANT EMPLOYMENTMBTA Blue Line  East Boston, MA 2014Present Motorperson3+ years of full time experience operating heavy rail vehicles on the Blue Line.Ensure safe operation of vehicles at all times by observing safe boarding and unloading of passengers, operating signal systems in accordance with regulations, and reporting any mechanical problems in a timely manner. Assist with making announcements to riders, rectify problems, and provide excellent customer service. Follow strict protocol during emergency situations to create a safe and reassuring atmosphere for passengers. Complete all appropriate paperwork regarding maintenance and equipment malfunctions and inform management in a timely manner.Acted as a customer service agent providing passengers extensive information regarding the MBTA.Maggios Restaurant Revere, M.A. 2005-20145+ years experience as a full time waitress.Ability to provide outstanding customer service, ensuring guest satisfaction through friendly and attentive service.Strong team player with the ability to work collaboratively with kitchen staff and other waitstaff to ensure smooth operations.Adept at handling customer complaints and resolving issues promptly and professionally.Committed to maintaining a clean and safe dining environment in accordance with health and safety standing.Willingness to work flexible hours, including evening, weekends, and holidays.Skilled at managing multiple tables and tasks simultaneously in a fast-paced environment.Experienced in operating point-of-sales systems for order taking, billing, and processing payments.PROFESSIONAL EXPERIENCELaw Firm of Robert K. Rainer  Medford, MA 20092011 ReceptionistProvided assistance to partners, attorneys, and staff in a very busy law office.Handled all legal correspondence with clients, via phone; email; and standard mail.Represented the law firm in a professional and efficient manner and handled data entry of documents.Earl Marrow, DMD  Braintree, MA 2008 Dental AssistantAssisted Dentist at chairside with delivery of instruments and preparation of dental materials. Responsible for taking x-rays and developing the film.Provided assistance with office management when needed.Milton Chiropractic and Physical Therapy  Quincy, MA 20072008 Billing Coordinator/Administrative AssistantHandled operation of collections portal, processed aging reports, submitted claims, and benefit breakdowns. Answered high volume call center and directed clients to appropriate staff members.Managed referral tracking system and performed billing/coding and data entry.Worked with insurance companies to clarify patient benefits and decrease out of pocket expenses.Belden Jewelers Taunton, MA 20062007 Sales RepresentativeProcessed sales transitions and promoted the companys credit card program.Demonstrated outstanding customer service skills and consistently exceeded the monthly sales quota set by management.EDUCATIONTaunton High School  Taunton, MA 2006 High School DiplomaCandidate's Name
51 McClure Street Revere, MA PHONE NUMBER AVAILABLE EMAIL AVAILABLEREFERENCESSteven BurriMBTA Inspector960 Saratoga StreetEast Boston, MA 02128PHONE NUMBER AVAILABLEJames GarufoMBTA Inspector8 South Main StreetWinthrop, MA 02152PHONE NUMBER AVAILABLEMaria TravagligniBoston Globe Correspondent11 Brookridge RoadPeabody, MA 01960PHONE NUMBER AVAILABLE/pre>

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