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Click here or scroll down to respond to this candidateCandidate's Name
Customer service representativeAuburndale, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLETo utilize my professional and life skills to secure a career with advancement opportunities that will allow me to gain more knowledge and perfect my existing skills. Ability SummaryHighly effective customer service agent with extensive experience in sales: organized, efficient and detail-oriented. Effective both as a team member and independently. Excellent interpersonal and communication skills. Works excellent with kids.Authorized to work in the US for any employerWork ExperienceSanitation WorkerPublix - Lakeland, FLMay 2022 to August 2023To effectively clean meat off of the racks using cleaning chemicals. Warehouse WorkerAmazon Air Gateway - Lakeland, FLApril 2021 to December 2021To operate different equipment to have them placed in the uld for flights. To make sure labels was correct and ready for shipment.Customer Service RepresentativeUnited HealthCare Services, Inc - Lakeland, FLSeptember 2020 to June 2021Outbound campaign where we welcome members to their plan and sales when it is AEP. Fraud AnalystGC Services - Lakeland, FLFebruary 2019 to April 2021To investigate and report my findings to Verizon to also notate in detail what I discover. Health Care SpecialistCigna( Wipro) - Tampa, FLOctober 2018 to January 2019I specialize in helping members get health coverage. I take payment for their monthly premium. I keep them informed about the latest information and resources regarding our current plans.. Customer Service RepresentativeSykes Enterprises, Incorporated - Lakeland, FLMarch 2018 to August 2018To provide customer service to the customer that call in about there bill. To assure that they are getting the best service possible. It is also my job to up sell them on products of att. Assistant TeacherJumpstart Childcare - Portsmouth, VAJuly 2016 to June 2017Help assist the lead teachers with the kids. Keeping the classrooms and bathrooms clean at all times.. Making sure before we leave that the center is clean. DriverAMCS Flowers - Portsmouth, VAJanuary 2016 to August 2016Deliver flowers and products to businessesAssist owner in assembling floral arrangementsStocker/ManagementDollar General - Portsmouth, VANovember 2015 to August 2016Account for inventory during deliveries/stock accordingly Assist customers in locating itemsOperate cash registerVoid transactions for return itemsLifting 50lbs or more depending on the jobBaggerNOB Commissary - Norfolk, VAJune 2008 to March 2015Assisted cashiers with bagging the customers' groceries Provided excellent customer service by assisting shoppers with their groceries Accounted for and stocked inventory.EducationGED in GEDNansemond River High School - Suffolk, VASeptember 2006 to June 2011Skills Microsoft Office (3 years) MS OFFICE (3 years) Problem Solving (2 years) Call Center (3 years) Customer Service (4 years) Customer Care (4 years) CSR Customer Support (4 years) Computer Skills (3 years) Childcare (3 years) English (10+ years) Outbound Sales Upselling (2 years) Moving Manufacturing (2 years) Typing (4 years) AssemblyCertifications and Licenses2-40 health insurance licenseAugust 2018 to August 2020Certified to sales healthcare plans...Driver's LicenseNovember 2022 to November 2031Additional InformationAREAS OF EXPERTISE Problem Solving / Decision Making Supply Management Maintain Confidentiality Processes and Procedures Microsoft Office Specialist/ Basic Computer Skills |
