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ANALYTICS LEADERSHIP ADVANCED BUSINESS INTELLIGENCE & AUTOMATION ARMY VETERAN ACTIVE CLEARANCE PROFILEVersatile data analytics leader with a proven track record of building & leading matrixed technical teams and utilizing business intelligence & modeling to identify opportunities, drive decision- making, and strategically transform the enterprise. PROFESSIONAL EXPERIENCEONCA, Seattle, WAData Consultant 2020 PresentPursuing and leading business intelligence and data science initiatives applying previous experience to new industries and mid-to-large-sized organizations on a consulting basis. AMPLIFY CONSULTING PARTNERS, Bellevue, WADirector of Program Management 2022 2023Promoted into an expanded leadership role within the IT services firms senior technical team directing a 17-member Program Management team, acting as a close advisor to executive leadership, and overseeing a high-value book of business. Serve as Program Lead for the development of a productized business intelligence reporting platform prototyping the solution and integrating a variety of proprietary systems (Tableau, Power BI, etc.) to deliver a productized, platform-agnostic SaaS solution. AMPLIFY CONSULTING PARTNERS, Bellevue, WADirector of Digital Transformation 2021 2022Recruited into the boutique data-first consultancy to direct its Digital Transformation practice and serve as a core member of the executive team leading a cross-functional team of Web & Software Engineers, Data Scientists, and Technical Program Managers to support & drive the growth of a multi-million-dollar business portfolio. End-to-end lead for operations and P&L management hiring the team, shaping all processes, guiding business planning, driving business development initiatives, managing stakeholder relationships, and successfully steering the practice into and through rapid growth. Opened & secured a new business relationship with T-Mobile harnessing data science and an AI-driven tool to help the client predict customer actions, dramatically improve retention, and ultimately drive $50M in attributable revenue into the bottom line. Played a key role in establishing a new high-value relationship with Microsoft Finance integrating & aggregating data from several organizations to enable visibility into operational efficiency and business health.CUMMING CORPORATION, Seattle, WASenior Technical Business Analyst Amazon 2020 2021 Recruited into the industry-leading project management and cost consulting firm to serve as a dedicated Technical Program Manager / Consultant on the consultancys Amazon Transportation Engineering Services business. Led initiative to bring intelligence & standardization to Amazons multi-billion-dollar portfolio of architectural investments & project plans designing & delivering a tool to provide extensive insights into project costing & associated risk while adjusting for regionality, currency, and inflation to ultimately reduce the clients construction cost variance by 5%. AREAS OF EXPERTISEAdvanced Data Analytics & BIPredictive, Prescriptive, & DescriptiveAnalytics Artificial Intelligence
Automation Visualization Modeling Forecasting Systems Integration
Quantitative / Quantitative Research
Risk Mitigation Ad Hoc ReportingBusiness Planning & StrategyAgile / Waterfall Project Leadership
Portfolio Management SDLC Oversight Customer Experience Management
P&L / Budget Planning KPI &Performance Controls Cost Reduction
IT Systems Implementation OperationalImprovement Change Management
Asset Management ProcessImprovement Quality AssuranceB2B / B2C Corporate DevelopmentNew Market Development RevenueGrowth Go-to-Market StrategyCross-Functional Team LeadershipAttracting, Developing, & MentoringTalent C-Suite Advisor & ThoughtPartner Navigating Matrix OrganizationsKEY QUALIFICATIONSExperienced Practice LeaderBrings a strong bias for action and anatural ability to transform businesses
delivering immediate impact whilepositioning for the long term.Data-Driven Problem SolverStrong aptitude for harnessing data toidentify trends and navigate ambiguity
observing, questioning, and analyzingevery input to extract insights and guidedecision-making.Success StrategistAdept at identifying / leveraging businessopportunities and bringing together theright parties and resources to drivestrategy and execution.Optimization AcumenProficient at analyzing and identifyingprocess, workflow, and technologyinefficiencies introducing targetedadjustments and fixes to achieve optimalperformance and iterative transformation.Trusted Leader & AdvisorSkilled at empowering teams to thinkcritically, challenge the status quo, makethe complex simple, and develop the trustand credibility to produce results.CONTACT PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn Seattle, WA 1 of 2 Candidate's Name
ANALYTICS LEADERSHIP ADVANCED BUSINESS INTELLIGENCE & AUTOMATION ARMY VETERAN ACTIVE CLEARANCE Collaborated with different Amazon teams to bring real-time & retrospective visibility to warehouse construction & development aggregating several datasets from disparate construction project management and accounting systems at the CSI division level. Product managed the development of a web-based application to bring single sign-on authentication to Amazons construction project management platform dramatically improving security and enabling easier application access for 1,500+ employees. PROVIDENCE HEALTH SERVICES, Renton, WATechnical Business Analyst 2019 2020Referred to the largest US-based nonprofit hospital systems Customer Experience Enhancement Team to implement business intelligence solutions across the business bringing much-needed visibility and efficiency to the Technology Support & Call Center organizations. Designed and built a Natural Language Processing tool to improve group effectiveness utilizing text sentiment analysis to interpret, flag, and prioritize inbound satisfaction survey responses. Developed Power BI dashboards and reporting to identify risk & trends within service requests giving technical teams critical visibility & the upper hand in preempting catastrophic issues like hospital power outages, server malfunction, and network failure. Led enterprise-wide process evaluation cultivating strong relationships across the business to inventory specific use cases & requirements, migrating all internal customers to the Service Now platform, and dramatically improving customer satisfaction scores. ARMY NATIONAL GUARD, Fort Lewis, Tacoma, WAAviation Repair Phase Manager 2014 2020Served with honor as an Aviation Parts Fabricator in the US Army Aviation troubleshooting mission-critical fixed & rotary-wing systems, leading teams dedicated to the safety of the aircraft, and maintaining operational and combat readiness in multiple countries. Proactively utilized data skills to build a drivers license expiration tracking tool for the brigade creating a database and automated notification system to maximize renewal time and ensure compliance.PENTAL GRANITE AND MARBLE, Seattle, WADirector of Information Systems / Customer Service Manager 2005 2013 Brought on by the fast-growing, luxury-focused building materials wholesaler as an early customer-facing hire proving a valuable resource for solving technical & business challenges, growing to oversee IT, and digitally transforming the company as it scaled to 900+ employees. Grew Customer Service team of 30 into a functional & cohesive 500-member organization designing the call center technology stack, implementing a knowledge base & playbooks, and providing ongoing training to improve effectiveness and enable future growth. Tapped to spearhead a ground-up digital transformation initiative to resolve ongoing inventory management issues delivering an inventory control system that improved accuracy by 40%+, adding millions of dollars back into the bottom line, and igniting a lifelong passion for working with data. Developed and implemented a robust suite of reporting tools to bring intelligence to various aspects of the business collaborating closely with Finance, Purchasing, Human Resources, Sales, and Project Management leadership to define requirements and execute. CONTACTFULL NAME: Candidate's Name
FIRST NAME: HarveyLAST NAME: SchinkalROLE: Analytics Leadership Advanced Business Intelligence & Automation Army Veteran Active Clearance PHONE: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLEADDRESS: Seattle, WALINKEDIN: https://LINKEDIN LINK AVAILABLE KEYWORDS Level & Role Principal, Managing Director, general manager, GM, VP, Vice President, Senior Vice President, SVP, COO, Chief Operating Officer, operations leader, operational leader, operations leadership, operational efficiency advocate, operational efficiency leadership, Operations Director, Director of Operations, Strategic Planning Leader, business planning leader, VP, Strategic Planning, Strategic Planning Director, business strategist, program leader, program leadership, program management, program director, Director of Program Management, Growth Management, global business development, business development leader, business developer, business partner, Director of Product Management, product management, transformation manager, transformation management, Transition Manager, Transition Management, change agent, P&L owner, P&L leader, chief negotiator, contract director, Business Analyst, Financial Analyst, senior-level modeling leader, Finance Management, Executive, Director, Consultant Skills & Capabilities Business Operations, centralization, executing operational improvements, plan development, product development, multichannel distribution, complex dealmaking, negotiating complex relationships, Contract Management, P&L oversight, P&L Management, financial management, financial & business planning, plan development, new market development, market expansion, due diligence, mergers & acquisitions, M&A, data science, business intelligence, data analytics, analytics, budget analysis, business analytics, modeling, advanced modeling, business modeling, attribution modeling, predictive analytics, big data, data analytics & insights, data management, customer & competitive insights, consumer insights & engagement, research, qualitative, quantitative, analysis, competitive analysis, competitive positioning & planning, product positioning, developing metrics to objectively evaluate and validate, region development, forecasting, pipeline management, creating alignment with product positioning, clearly define & enable business direction, business turnarounds, business continuity, program planning, municipal engagement, government engagement, pricing strategy, monetization, financing, leasing, funding, go-to-market strategy, GTM growth initiatives, GTM solution development, Service Readiness, product readiness, product launch strategy, channel readiness, steering vision, creating offerings, communicating offerings, delivering offerings, creating, defining solutions, presenting solutions, communicating solutions, selling-in solutions, optimizing solutions, strategic planning, delivering solutions, optimization, design thinking, align strategies, realign the purpose of the organization, turning around organizations, building the value proposition of products or services, growth positioning, implementation, infrastructure, strategy development, innovation to drive growth, program execution, developing metrics to objectively evaluate and validate, data management, steering vision, change management, business transformation, Competitive Positioning & Planning, organization planning, Organizational Effectiveness, Process Improvements, Data Privacy & Compliance, risk management, risk mitigation, Data Visualization, Reporting Systems, Contract Management, negotiation, budgets, budgeting, budget management, Budget Wrangling, training, building, team leadership, team management, leading and motivating high performance teams, leading teams, Team Building, staff development, mentoring, employee assistance, performance management, career building, recruiting strategy, culture curation, leadership building, support, Partnerships, alliances, Asset, Compliance, MCDC, OCC, DOJ, SOX, GAAP compliance, Equity, Excel, financial, investment, licenses, performance, portfolio, recommendations, reports, review, valuation Results maximize and sustain revenue growth, grow market share, support the value proposition, increase sales, growth, prot & loss, prot and loss, P&L, ROI, return on investment, M&A, mergers & acquisitions, produce multi-million dollar savings, cost savings, cost reduction, cost avoidance, brand recognition, competitive edge, competitive advantage, facilitate growth, shape the company, shape the public profile, bring business value, align strategies, demonstrates innovation, driving innovation, best practices, build strong business offerings, informed decision making, game changer, build strong brands, create revenue growth sustainability, consolidation, restructuring, reorganization, reorg, digital marketing transformation, increasing brand value, building digital businesses and platforms, organizational success, disciplined execution, internal controls, standards and practices, cost containment, organizational transformation, improving performance, operational performance, organizational restructuring, mitigating risks, risk mitigation, plan of action, cost benefit analysis, vertical integration, business improvement, marketing effectiveness, optimization, COE, Center of Excellence Industries & Function retail, construction, technology, telecommunications, consulting, healthcare, data analytics, business intelligence, data science Professional Attributes innovator, innovative, visionary, consultative, business acumen, inspiring, highly-strategic, authentic, transparent, accountability, passion, excellence, discipline, tenacity, work ethic, entrepreneurial, productivity, strategic acuity, business acumen, results-driven, results-oriented, analytical, resourceful, coach, coaching, mentor, mentorship, hands-on, self-starter, can-do mentality, organized, multitasker, know-how, quick learner, thought leader, driven, outside-of-the-box thinker, deliberate, purposeful, strong interpersonal and communication skills, effective communicator and communication, operational savvy, driving new ideas and strategies, solution-focused, disruptive, innovator, forward-thinking, progressive VOLUNTEERISMWhite Center Food BankFundraising VolunteerSeattle Central CollegeAlumni Officer, Medical Administration ProgramStudent Veterans of AmericaStudent Advisor, Seattle ChapterTECHNICAL DOMAINData, Analytics, Insights, & BISQL Python TensorFlow NumPy
Pandas R Studio SAS Statistics
Linear Regression HTML/CSS Tableau Power BI Advanced Excel/PowerQuery M VBA Google Analytics
A/B Testing Experimental DesignCRM & Help DeskSalesforce Jira Service Desk ServiceNowProject ManagementJira MS Project Azure DevOps Procore Bluebeam BIM360 SmartsheetCreativityAdobe Creative Suite (Photoshop, Illustrator,InDesign, Premiere Pro, After Effects, XD)Office ProductivityMicrosoft Office Suite (Word,Excel, PowerPoint)CERTIFICATIONS& TRAININGSnowflake Technical SalesSupport CertificationAzure Cloud Services CertificationLean Six Sigma White BeltSix Sigma and the OrganizationAdvanced CourseEDUCATIONPurdue UniversityPhD, Technology with Emphasis in DataAnalysis & Visualization 2025Washington State UniversityMBA 2022Seattle Central CollegeBS, Medical Administration & PublicEducation 2018CONTACT PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn Seattle, WA 2 of 2 |