Candidate Information Title Customer Service Assistant Manager Target Location US-MI-Detroit Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Summary: To obtain a challenging and professional position where I will be able to utilize mystrong organizational skills, my educational background and also where I can learn and become a long-term valuable asset to the company.Key Skills:Flexible- Team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.Analytical & Research- Ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that that needs to be addressed. Computer literate- High performer with extensive software proficiency covering a wide variety of applications including but not limited to Word, Excel, Powerpoint, Outlook and Lotus Notes. Education:Associate Degree in Computer Occupational Technology May 2006Mott Community College Flint, MIVolunteer Experience:Resource Center of Genessee CountyFlint, MIAugust 2007-May 2014Mentored multiple people who was affected from spinal cord injuries.Gained trust from the mentees by always displaying a willingness to help, actively listened, showed empathy and challenged them to view their situation from a new perspective.Encouraged the mentees to continue and complete the physical therapy process.Provided different care-giving tips and techniques. Also motivated them to increase their social and recreation interactions.Work Experience:Juwaun DeloachPHONE NUMBER AVAILABLEEMAIL AVAILABLEFlossy's Clothing Store Flint, MIAssistant managerJune 2007-November 2013.Assisted and managed team of 6+ employees..Responsible for interviewing and recruiting qualified people to staff locations..Faciliated on the sales floor as needed, including cashiering and waiting on customers..Made sure the customer needs was met by communicating and asking questions whether face to face, making follow-up calls, or providing surveys by mail or email.Increased sales at least 35% by encouraging employees to suggestive sell, also ensured employees contact customers to advise of weekly sells.Implemented a web-based training course in customer service for all employees to display comfortability and professionalism when interacting with customers.Maintained inventory levels electronically and visually by checking merchandise to determine inventory levels.Assisted with other daily activities such as scheduling shifts, opening and closing store, and handling general complaints from the customers and also employees. Mott Community College Flint, MIComputer Lab AssistantSeptember 2001-September 2003First Point of Contact for 16+ students seeking technical help with computer related issues.Primary responsibility was providing student support and customer service.Familiarized students with new software and hardware applications used in the computer lab.Maintained computer lab inventory, also assisted in setting up presentation equioment in classrooms.Ensured that all computer lab rules and printing policies was observed and followed.References available upon request