Candidate Information Title Customer Service Executive Assistant Target Location US-FL-St. Petersburg Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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PKimberlyPittmanPHONE NUMBER AVAILABLEEMAIL AVAILABLESt. Petersburg, FLSUMMARYDedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. SKILLSHighly MotivatedOffice ApplicationsProblem-Solving SkillsLeadershipClient RelationsDetail OrientedClient-drivenHome Mortgage TrainedFact Checking ExperienceHigh Level CommunicationGovernment Loan TrainedAbility to MultitaskEXPERIENCECustomer Service Agent ITampa, FLAlpine Access Inc/ Sep 2021 to Mar 2022Tracked orders from placement to delivery using internal systems. Assist callers with coverage related questions; accurately interpret policy provisions for group and individual businessConduct appropriate research and follow-up for prompt resolution of disputed claims. Executive AssistantAtlanta, GAOn Point Dance Factory/ Mar 2013 to Sep 2021Arranged Domestic travel itineraries with last minute changes Scheduled candidates' interviewsHR onboarding and recruiting.Student Finance PlannerTampa, FLEverest University Online/ Oct 2011 to Mar 2013Receive inbound calls to assist potential students about their financial aid options Collecting, completing and inputting numerous government documents for submission to the Department of Education for financial aid Adheres to the appropriate federal and state guideline regarding collection of monetary payment to ensure compliance.Mortgage Loan Processor/Mortgage CloserTampa, FLJP Morgan Chase Bank/ Nov 2003 to Jun 2008Processed loan documents and ensured compliance with federal regulations. Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application. Submitted completed loan packages to underwriting department for approval or denial decisions.Reviewed HUD-1 settlement statements prior to closings. Mortgage Registration ClerkRochester, NYJP Morgan Chase Bank/ Apr 2001 to Sep 2003Reviewed loan applications to ensure accuracy and completeness of information. Maintained up-to-date records of all loan transactions in database systems. Adhered to bank policies and procedures when processing mortgage loans. EDUCATION AND TRAININGHigh School DiplomaPittsford Sutherland High School Jun 1992Pittsford, NY