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Click here or scroll down to respond to this candidateRESUMEMs. Candidate's Name
E-mail Id: EMAIL AVAILABLEContact: PHONE NUMBER AVAILABLESUMMARY OF SKILLSOverall 8+ years of experience as business analyst.Analyze requirements, creating test scripts, performing test executions, regression testing, and analyzing defectsAccountable for defect root cause analysis, working closely with members of the development team and other Analysts to document detailed information for defect recreation and process improvementProficiency in writing Business Requirements Document, Use Case Specifications, Functional Specifications, Systems Design Specification and Systems Requirements Specification.Worked on summit ticketing tool to raise and track tickets as well as process and catalogue regular IT service requests.Proficient in using UML for Business Process Modeling, document them using MS Visio.Adept in conducting JAD sessions and interviews with Subject Matter Experts and Data Stewards to understand the business process, business rules, and data requirements.Sound knowledge of creating Test Plans and Test Cases to ensure Quality Assurance and to test all the business requirements.CERTIFICATION:Empower Software Enterprise System Administration Certification.MANUFACTRING AND QUALITY APPLICATIONS:EMS(Lighthouse), Empower system, Scintomics, Bluemountian,QMS,CRP6/BPT(TEMA)APEX, Pinestar(RMIS), BartenderTECHNICAL SUMMARY:ERP: Apprise,Microsoft Dynamics Navision Version 3.7, 4.0, 2009, ERP-Orion 11.0ERP Modules worked on: Purchase, Inventory Management, Service management, Shipping and Human Resource & Payroll, Manufacturing.Summit ticketing tool to raise and track tickets as well as process and catalogue regular IT service requests.TOOLS/METHODS USED:MS Office Suite (Word, Excel, PowerPoint, Visio, Project,Power BI),ENGAGEMENT OVERVIEW:Understanding the different Business Process, functionalities & document itWorked on experience testing client-server applications, preferably in a Windows environmentResponsible for design, development and execution of test plans and test cases for a project related to ERP systemsEstablish, develop, maintain, and enforce quality assurance policies, processes, procedures, and schedules that will ensure exceptional delivery of IT solutionsParticipate in detailed review walk-through sessions.Alert QA Leads or QA Leadership and escalates when necessary if timetables and milestones are in danger of not being metWorked on ticketing toolWrite SQL queries, stored procedures & joinsExperience:Lantheus (Pharmaceutical Manufacturing) Period: May-2022 to March 2024IT, Quality,Manufactring ApplicationsLantheus provides innovative diagnostics, targeted therapeutics and artificial intelligence (AI) solutions that empower clinicians to Find, Fight and Follow disease. For more than 60 years, Lantheus has delivered life-changing science to patients and providers, going further to improve outcomes and lives.Role and Responsibilities:Support IT initiatives identified in the Site Optimization PlanI am supported site Optimization Effort (including all the equipment observations user review, documentation etc.)Identified pain points and challenges within site and help business to identify and support IT issues for LIMS.I am worked on to continue strengthen/develop relationships with BPs, Develop an understanding of the day to day operations and proactively recommend solutions for efficiency.I am also helped tech onsite support to install client on users laptop (system) for clinical data access and provide access to applications as Admin. Worked with quality team for CAPA.I am worked with business to resolve IT related queries and also make sure business feels supported for quality, manufacturing application.I was very much involved and supported business in periodic review process for all GMP applications for Site and GxP System Audit Trail Review Summary Report, FDA audit,HER.I helped business to document functional requirement, validation process and 21 CFR Part 11 Requirements.I am acted as a point of contact for EMS for streamline business issues with EMS technical team.I assisted business to make sure all issues are documented through summit ticket and following up to get is resolves ASAP, so that business feels supported.I assisted business/users to logged ticket with summit. And priorities it with business owners and IT technical team.I helped business users for immediate assistance needed from IT point of view. I always make sure business owners and users feel supported from IT side. If I am not equipped with knowledge to solve any issue, I will make sure to direct them to correct resource to solve their issue.Horizon Group USA Period: 03-Mar-2019 to 16-Feb-2022ERP: AppriseHorizon Group USA (HGUSA) is a leading arts and craft and fashion consumer product company. We develop and distribute a large scope of categories from fashionable jewelry and apparel crafts to seasonal stationery & impulse products.Role and Responsibilities:Identify opportunities to improve business process/procedure to provide more effective/efficient solutions.Development of program specifications to address existing business issues. Specification may be used externally by other programming resources, or internally to direct the individuals development process.Identification of required resources, including hardware, software and personnel.Development and execution of testing plans to insure that delivered solutions meet required needs. Business Analyst will be involved in final testing and sign-off of solutions before moved into production.Develop implementation and training plans for release of new development to the user community. Provide initial and follow-up training as required to successfully implement development solutions.Develop documentation on solution functionality and process flow that can be used by user community for self-training/issue resolution.Provide first level support to users for issues related to application functionality/user training.Development of required reporting/data analysis models using existing data reporting/modeling tools (Qlikview, SSR, and Crystal Reports).Other duties as required by management.Triumph Solutions Pvt. Limited Period: 03-Jan-2014 to 30-June-2016Client: ElkonERP: NavisionHearing aid manufacturing company, giving new technology upgraded products to the hearing health professionalRole and Responsibilities:Coordinated with documenting processes and used Agile Methodology to write the Business Requirements Document and designed Functional Specifications.Conducted JAD sessions with Business Users, Developers, Testers and Subject Matter Experts to resolve bottlenecks.Prepared documents for Business Requirements Document, Systems Requirements Specification, High-Level Design Documents and Traceability Mapping/Matrix with the assistance from the business group and the IT team members.Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design using MS Visio.Created Workflows, Data Diagrams, and other industry standard documents to represent client's business processes.Bluplast Flemingo Duty Free Period: 03-July-2012 to 20-Dec-2013ERP: OrionBluplast Industries Limited manufactures and markets plastic thermo ware, vacuum ware, insulated ware, kitchenware, household and utility products.Role and Responsibilities:Worked closely with the application development, design & testing team to resolve technical issues and interacted with them to ensure overall quality of the software.Served as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs.Participated in design review meetings, translated the requirements to the developers and guided the team when issues related to business requirements arose.Responsible for creating & maintaining Requirement Traceability Matrix in order to track the development and QA process.Interacted closely with QA to finalize the Test Strategies and maintained quality assurance using HP Quality Center.EDUCATION:Bachelors of Engineering (Computer) |
