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KristinSpauldingB U S I N E S S O W N E REMAIL AVAILABLEStreet Address  NW Turk RdPHONE NUMBER AVAILABLEEnglish NativeDedicated and experienced business owner andremote worker with strong communication, time-management, and supervisory skills. Proven ability to meet deadlines and work independently. Seekingopportunities to utilize expertise in finance,technology, and customer service.BUSINESS OWNER Nov 2022 - PresentSpaulding Solutions Banks, ORCALL CENTER VETERINARYPRESCRIPTION PROCESSORMar 2020 - Nov 2022Strategic Pharmaceutical DBA Vetsource Gresham, OR HEAD TECHNOLOGYCOORDINATOR K-12EDUCATIONOct 2010 - Sep 2019Jewell School District Seaside, ORTELLER SUPERVISOR Oct 2008 - Oct 2010US Bank Seaside, ORHIGH SCHOOL DIPLOMA Sep 1997 - 2000Jewell School District Seaside, ORS K I L L SLeadershipCommunicationCustomer serviceTime managementIt troubleshootingSelf motivatedOrganizedAnalyticalAttention to detailSupervisorL A N G U A G E SE X P E R I E N C ESuccessfully managed day-to-day operations, staff, and finances of small business. Trained my daughter to manage and take over the company.Developed and implemented strategic marketing campaigns to increase customer base.Demonstrated ability to problem-solve and make critical decisions to ensure business success.Adept at networking and building strong relationships with clients and vendors.Profitable two years in a row and on track to triple profits this year. Processed high volume veterinary prescriptions for special diets accurately and efficiently to ensure pet food availability. Communicated with pet owners and veterinarians to confirm prescription details and resolve issues.Managed high call volume while maintaining professionalism and providing exceptional customer service.Collaborated with pharmacy team to fulfill orders and meet deadlines for prompt delivery.Salary increased two times due to daily high performance. Quarterly performance was always in top 3 of 40 team employees. 99% attendance average for two years.Exceeded annual reviews each year.Placed on special assignment by management for fraud detection. Due to my attention to detail I was able to single handedly spot a massive fraud ring which saved the company 2.3 million dollars. Led implementation and management of technology infrastructure for K-12 schools.Provided professional development on technology integration for teachers and staff members.Managed and maintained devices and software systems, ensuring optimal functionality.Coordinated with vendors to evaluate and procure technology solutions to enhance educational experiences.Implemented and led summer programs for students.Managed and led several large tech projects including a PA sound system, a new bell system, new phone system, first time security cameras for the entire district, first time fiber optics for WiFi, and much more.Worked closely with the regional ESD to make sure technology standards were being met at the state level.Attended technology conference to stay up to date on tech trends. Taught tech skills to grades k-5 by closely following teacher approved curriculum.Ordered all district tech supplies and managed annual fiscal technology budget of approx 300k.Helped fill in for other roles as needed. Office secretary, teacher aide, cook, transportation for special need students. Hired for several extra curricular contract stipends. For example Head MS Volleyball coach for 6 years in which our team was recognized and awarded for two undefeated seasons in a row. Head MS basketball coach for 6 years and Assistant Coach for HS Basketball for one year.Maintained branch and vault cash drawer accuracy and balanced daily transactions, ensuring compliance with bank regulations. Trained and supervised tellers, providing guidance and feedback to improve their sales performance.Resolved customer inquiries and issues, ensuring high levels of customer satisfaction.Implemented new procedures to streamline workflow and increase efficiency in branch operations.Successfully met all quarterly sales goals individually and coached tellers to also do the same. Our branch was recognized as a top performing branch and we won several regional sales contests. E D U C ATION