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SUMMARYPassionate administrative professional with a commitment to supporting humanitarian efforts. Skilled in optimizing operations and ensuring compliance to facilitate positive impact and empower communities in need.EXPERIENCEAdministration ManagerIllinois Coalition for Immigrant and Refugee Rights March 2023 - Present, Illinois Spearheaded hiring processes by sourcing candidates, coordinating interviews, and managing correspondence, resulting in the recruitment of top talent for the organization. Collaborated with relevant staff to develop and implement comprehensive safety and health programs, ensuring a safe and compliant work environment. Worked closely with the Managing Director to maintain consistency and timeliness in performance evaluations, fostering a culture of accountability and professional development.Managed event vendor protocols and served as a liaison, overseeing production and distribution while providing logistical support for organizational events, optimizing efficiency and enhancing the attendee experience.Administrative AssistantCORE - CENTER OF RELATIONAL EMPOWERMENT, PC October 2021 - March 2023 Facilitated communication between prospective clients and insurance providers, addressing benefit inquiries and resolving claim issues to ensure optimal client satisfaction. Played a pivotal role in organizing and supporting onsite and offsite meetings and events, contributing to team cohesion and effective collaboration. Demonstrated proficiency in financial management by generating monthly payroll reports, managing multiple projects, and overseeing invoicing and expense monitoring using QuickBooks.Maintained efficient office operations by managing office supplies, performing preventive maintenance tasks, and promptly addressing repairs, ensuring a conducive work environment for all staff.ProducerK & M Camera July 2018 - March 2020 Proactively managed project risks and scope, ensuring smooth execution and client satisfaction. Facilitated seamless collaboration with internal teams and external vendors to fulfill production requirements. Proficiently handled rental reservations and client equipment needs, ensuring accurate fulfillment and client satisfaction. Provided efficient customer service for accounts receivable and payable inquiries, contributing to positive client experiences. Director Of OperationsRestless Cinema May 2014 - March 2020Transported, set up, and expertly operated a diverse range of production equipment, encompassing cameras, audio and video recorders, lighting fixtures, props, and microphones, to facilitate seamless execution of both location and studio-based productions. Played a pivotal role in determining the requisite camera equipment for each production, ensuring the fulfillment of creative and technical requirements. Maintained optimal performance levels and calibration of cameras, audio and video recorders, and other essential production equipment, demonstrating meticulous attention to detail and technical proficiency.Actively contributed to sustaining and guiding the creative process by collaborating closely with production teams, offering insights and support to enhance the quality and efficiency of production workflows.EDUCATIONBachelor of Business Administration - BBAThe Art Institute of New York CityCERTIFICATIONSAdobe Suit CertificationCreativeSKILLSAdministrative Assistance, Office Administration, Front Office Operations Analytical Thinking, Process ImprovementTraining, Compliance, Vendor Management, Event Coordination Logistical Support, Productivity Enhancement, Protocol Formulation Creativity, Technical Proficiency, Workflow Efficiency |
