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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Podtburg CirJohnstown, Co Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective: To apply my technical knowledge and skills in the IT field in a Support Specialist position.Education:ITT Technical Institute Henderson, NVAssociate of Applied Science in IT / Computer Network Systems May 2004-Jun. 2006Various Dell Certification desktop. Laptops, ServersLenovo CertificationsCertifications:A+ Certification Completed Dec. 2010Skills:PC diagnostics and repairWindows 311/95/98/ME/NT/XPVISTA/Windows 7/8/10/11Windows ServersFamiliarity with Apple MacintoshMicrosoft Office/Office 365Imageing SoftwareEnd-user trainingUbuntuAble to think outside the boxCisco/Avaya/Juniper KnowledgeRemedy/Inav ticketing, Service CentralProfessional Experience:Artech LLC / Medtronics Boulder,CoTest Technician ContingentFeb.5 2024 - Feb-29-2024Equipment trackingTest new productsprovide technical Support where and when neededresolve break fix issue for users on siteused ticketing systemSupported Hp usersperform imagingTroubshooting issue When NeededAcara Solution / LockHeed martin Boulder,CoSr HelpDesk technicianAug.8 2023 - dec-11-2023Assist with new hiresAssist with replacement and upgrade of user systemprovide technical Support where and when neededperform seat movesresolve break fix issue for users on siteused ticketing systemSupported Hp usersperformed Windows upgrades and imagingHP CertifiedWorld Wide Tech Service Johnstown,CoField TechnicianNov. 2014 - June-6-2023Provide Field technical and Warranty Support for Dell and lenovo ClientsProvide field support for IBM Clients Along with Quest, Cargill, Kyndryl ClientsProvided qualified mobile technical support and repairs on-site, provided On-Site Support,repaired Hardware, Software and printers, and PoS machinesProvide Quality Server HArdware and troubleshooting SupportManage IT tickets, Set schedules and routesProvide help desk Support when NeededGeeks on Site Las Vegas, NVField TechnicianSept. 2014 - Nov 2014Field Support and technical diagnosing for client in the Las Vegas areaRealm Technologies Las Vegas, NVField TechnicianMay 2013 - June 2014Provide Field technical and Warranty Support for Dell ClientsProvide troubleshooting to Lan/Wan in Business and residential AreasProvides Cabling for Lan/wanPrestige Computers Las Vegas, NVField Technician/OwnerSept. 2011 -may 2013Provided qualified mobile technical support and repairs on-site, provided On-Site SupportRepaired Hardware, Software and printers and POS machinesProvide troubleshooting to Lan/Wan in Business and residential AreasProvides Cabling for Lan/wanManaged day to Day operationsAlpha Ten Technologies Inc. Las Vegas, NVProject TechnicianNov. 2011 - Dec.2012Provide technical Support and Dell system Set up and roll out for Project Based in Las Vegas in Association with the VA HospitalTechnology Integrations Group Las Vegas, NVField Technician II Mar. 2008 - Feb. 2009Provided qualified mobile technical support and repairs on-site,Provided On-Site Support for Local Schools (CCSD), repaired Hardware, Software and printersNova South Eastern University Las Vegas, NVComputer Network Specialist II Feb. 2006 - Jan. 2008Updated and Maintained 2 Full Computer labsMaintained Customer Support for all Students and StaffRepaired upgrade and maintained all electronic Equipment and ServersMaintained network at the local levels, utilizing Microsoft Server 2003Established system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operated and systemMaintained and developed, tested, evaluated, and installed enhancements and new software |
