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Title Quality Control Customer Service
Target Location US-FL-Orlando
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Candidate's Name
Orlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Positive goal oriented professional and recent graduate of Valencia College. Stimulated self-starter with Customer Service, Property Management Expertise and effectively handle information overload. Supportive team player, attention to detail, high integrity and energy. Poised leader, who thinks logically, values creativity and cares about people. Creative motivator, able to empower others to achieve targeted objectives, excels in effective and positive communications. Personable achiever, able to work independently or with a group, conducts meetings that achieve result. Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping Reject all products and materials that fail to meet quality expectations. Read Engineering drawings, plans, and specifications to understand the requirements of products and services. Measure product dimensions, examine functionality and compare the final product to the specifications. Recommend improvements to the production process to ensure quality control. Document inspection outcomes by completing detailed reports and performance records. Communicate and confirm defects have been corrected By using the engineering process improvement method. Facilitation Teach the production team about quality control concerns to improve product excellence. Ability to problem solve using tools like ask five whys. Also quality system process. Risk assessment mythology Certified quality inspector by the american society for quality (ASQ) Supervise the production process. process, mechanical, electrical, and electro-mechanical systems Authorized to work in the US for any employerWork ExperienceQuality ControlGeek Flight Globel - Inman, SCAugust 2023 to PresentManage team RemotelySchedule jobs and customer service.Follow up callsProvide fill in or replacement for tech.Provided Quality checks buy communication with customers. Quality Control InspectorL3Harris ( Contractor) - Malabar, FLFebruary 2023 to May 2023Inspection of RLESS processing and procedures. Inspection of electrical boards and wire harnesses. AS9100 Track all stability reports are received at designated intervals and testing compliance at each designated timepoint, review reports. Notify management when any tests do not meet specifications. Quality Control InspectorSmith & Nephew - Orlando, FLFebruary 2022 to December 2022 Read drawings, plans, and specifications to understand the requirements of products and services. Measure product dimensions, examine functionality and compare the final product to the specifications Ensure the company abide by FDA rules and regulations Final inspections for medical devices AS9100Reason for Gap in Employment: Out of Job due to Covid Quality InspectorJE Technologies - Orlando, FLSeptember 2020 to March 2021 Products and materials that fail to meet Quality Expectations. Read drawings, plans, and specifications to understand the requirements of products and services. Measure product dimensions, examine functionality and compare the final product to the specifications. Recommend improvements to the production process to ensure quality control. Document inspection outcomes by completing detailed reports and Performance Records. Communicate and confirm defects have been corrected with the production team. Teach the production team about quality control concerns to improve product excellence. Ability to problem solve using tools like ask five whys. Supervise the production process. Resolve quality-related issues in a timely manner. Reason for Gap in Employment: personal reasonsQuality InspectorDaniels Manufacturing - Orlando, FLApril 2019 to October 2019 Inspect mechanical tools made for Military Aircraft Wire Harness Installation Use of Calipers, 3D Measurement tools, and Keyence Microscopes for high accuracy Collect data for continuous improvementQuality Control InspectorWRICO Stamping Company - Orlando, FLOctober 2018 to April 2019 Inspect Mechanical Tools Interpret blueprints drawings and mil-spec in accordance with customer contract requirements. Calipers, Micrometers, Height Gauges, etc.Quality Control InspectorBMW - Greer, SCJuly 2016 to October 2018 ISO/TS 16949 Inspecting Plastic Injector Moldings Created and led MRB for disposition of nonconforming product Developed company guidelines for quality programs and standards to meet customer requirements Analyzed and improved quality systems to ensure the highest quality product was produced Developed and trained Quality technicians and personnel to ensure they were performing to expected standards in support of the production processQuality Inspector / AuditorEaton Corporation - Duncan, SCJanuary 2013 to June 2016 Inspect Materials Audit budgets Assemble and test commercial military government parts electronic: and mechanical components, Assembly and installation of aircraft / aerospace parts for production pes- B/P, Schematic and Spare Drawing for Space, NASA and Military program Cross trained in various Departments such as Drafting, Stockroom, Assembly and Receiving Drawn prints for Eng. Prototype project (mock-up) Quality Control InspectorColombia Farms - West Columbia, SCAugust 2005 to September 2012 Meat inspection for quality and temperature. Liaison between the company and USDA inspectors. Interprets, understands, and communicates governmental regulations (FDA/USDA/State Department of Agriculture) as applicable to quality assurance/food safety. EducationAssociateValencia College2016Bachelors of Arts in MinistryKing of Glory Bible College2008Skills Administrative services Property Management Section 8 Inspection Public Relations Marketing Book Keeping Data Processing Communication Community Event Planning First Aid CPR Scheduling Team base case studies Project Management Continuous Improvement Retail Industry OSHA Project Presentation Inspection and Testing ISO 9000 Photography Problem Solving Precision Measuring Tools Conflict Resolution Yield Testing Continuous flow Control Charts Measurement System Analysis Quality Improvement Tools Customer Satisfaction Lean Manufacturing Kaizen Team Formations and Dynamics Inspect mechanical tools made for Military Aircraft Wire Harness Installation. Use of Calipers, 3D Measurement tools, and Keyence Microscopes for high accuracy Collect data for continuous improvement Audit packing procedures and documentations ensuring 100%. Responsible for movement of daily hardware, electronics, home and industry packing to customer scheduled requirements. Provided information to Management, and team in written form or in presentations regarding inspections findings Administrative Duties, Creating charts and Data processing. Customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Calibration Quality management system Epicor FPI / Red Dye Processing GD&T Micrometer Quality Systems Quality Inspection Blueprint Reading Manufacturing Computer Networking FDA Regulations ISO 9001 Six Sigma Quality Audits 5S CNC Military Calipers Non-destructive testing Internal Audits Computer skills Quality control Coordinate measuring machine Word processing Communication skills AS9100 Microsoft Office IATF 16949:2016 CAD Quality Assurance Customer service ISO 9001 Supervising experience Sales 5S Conflict management Leadership Blueprint reading Root cause analysis Windows Manufacturing Schematics Photography CGMP Databases GD&T Quality assurance Communication skills Administrative experience Organizational skills Data entry Six Sigma Microsoft Access Continuous improvement Property management Project management Relationship management Recruiting Quality management Data collection Computer networking Clerical experience Quality control Presentation skills Section 8 Construction Teaching Laboratory experience Coordinate measuring machine Marketing Public relations Senior leadership Driving Systems analysis Microsoft Powerpoint Microsoft Word IPC 610 Microsoft Excel JD Edwards Microsoft Office Assembly Analysis skills Quality systems Precision measuring instruments Non-destructive testing Forklift BookkeepingMilitary ServiceBranch: United States NavyService Country: United StatesRank: E 4April 1988 to March 1992Technical communication and Navigation Wrote and produced printed broadcast journalism news and feature stories for military, civilian newspapers, magazines, television and radio broadcast stations. Certifications and LicensesFirst Aid Certification(CQIA) Certified Quality Improvement Associate,February 2016 to Present (CQIA) Certified Quality Improvement Associate, Valencia College 2016 ASQDriver's LicenseASQC CertificationCertified Quality AuditorAirframe & Powerplant LicenseAssessmentsWork motivation  ProficientMay 2020Level of motivation and discipline applied toward work Full results: ProficientAttention to detail  ProficientNovember 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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