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Street Address Cason Lane Apt. 236Murfreesboro, Tennessee Street Address
Cellphone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Seeking a role in a healthcare fieldSummary:Diligent, great team player and great interpersonal and organizational skills with ability to multi-task a variety of challenges and responsibilities. I have a great communication skills. I am interested in learning new experiences and I enjoy challenging position which will allow me to both further utilize my skills and acquire new abilities.Skills:Proficiency in Microsoft Word, Excel, Internet Explorer, Power Point.Typing: 50-60 wpmAble to operate office machines such as the fax machine, photocopier and typewriter.Education:Adult High School DiplomaGuam Community College (Mangilao, Guam)Spring 2002 - May 2004Certified Nursing AssistantGuam Marianas Training Center (Agana, Guam)Spring 2005 - Spring 2006Licensed Vocational/Practical Nurse [LVN/LPN]Guam Community College (Mangilao, Guam)Spring 2007 - Fall 2008Experiences:Resident AssistantStones River Manor (205 Haynes Dr. Murfreesboro, TN)December 2014 - Present (PRN)Duties:Interacting with the residents providing love, patience, care and compassion.Administering the requisite medicines and maintaining MAR (Medication Administration Record) according to the facility policies.Reporting the adverse effects, allergies or other side effects occurring in the resident to the LPN.Storing the medications in a safe environmentMonitoring vital signs every monthProviding assistance with daily living, which might include using the toilet, bathing and washing, dressing, serving food and collecting food trays.Providing assistance to residents who have limited mobility by helping them walk or transporting them in wheelchairs.Maintaining cleanliness and hygiene in the resident's room.Actively involved and helping residents with tasks such as recreational and social activities.Documentation of care and assistance while maintaining confidentiality.Sales RepresentativeAmerican Family Life Assurance Company [AFLAC] (Tamuning, Guam)January 2013 - April 2014 (Full-Time)Duties:Approaching clients, promotes, sells and secures orders from existing and prospective customers through a relationship-based.Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.Makes telephone calls and in-person visits and presentations to existing and prospective customers.Develops clear and effective written proposals/quotations for current and prospective customers.Expedites the resolution of customer issues with policy.Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.Creates and manages a customer value plan for existing customers highlighting profile, share and value.Identifies advantages and compares organizations products/services.Plans and organizes personal sales strategy.Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Nursing Coordinator/Nursing AssistantFHP (Takecare) Home Health Department548 S. Marine Corps. Dr. Tamuning, Guam 96913July 2006 - 2012 (Full-Time)Duties:Organized the Home Health visits between the patient, nurse and physician.Coordinated with patient/patient's family, physicians and health insurance.Coordinated with the Durable Medical Equipment (DME) department regarding wheelchair, bed, walker, cane and other supplies if needed by the patient.Organized nursing supplies needed for the patients.Created Plan of Care including ICD-9 coding and billing.Organized, sorted, assigned incoming and outgoing mails to/from the physicians and patients.Responsible for keeping track with our monthly patient census and updating patient information.Internet researchHandled telephone call and promptly forwarded them to the appropriate person among more than eight departments and met with public to answer any question(s) that they may have.Inter-departmental coordinationComposed and distributed inter-departmental memorandums (E-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the same time maintaining confidentiality.Front Desk AgentHotel Nikko GuamTumon, Guam 646-0032April 2001 - May 2006 (Full-Time)Duties:Check-ins: Greeted guests upon arrival to the hotel, access their information in the computer system, retrieved their reservation information, secure a credit card for incidental expenses and provided guests with their hotel room key.Communication: Served as the intermediaries between guests and other departments in the hotel, relaying requests to the bell captain, valets, and housekeeping.Administrative duties: Answered telephone, scheduled reservations and transferred outside callers to the guest rooms. I also took messages and distributed mail both to guests and employees of the hotel.Customer Service: I provided information and answered guests' questions concerning hotel facilities and the hotels' surrounding areas. I provided assistance in handling customer complaints involving management as necessary. I sometimes made reservations for entertainment and dining on behalf of guests as well.Billings and check-outs: Often I compiled bills for the hotel stays and handled check-out, and lastly, I accepted final payment(s) and ensured that keys are returned.Training and certificates:Medicare- FHP (Takecare) Home Health Department- Tamuning, GuamICD-9 Coding & Billing- FHP (Takecare) Baltej Bldg.- Tamuning, GuamVolunteers:Diabetes Health Fair (Blood glucose, blood cholesterol, BMI check and education) - Micronesia MallCancer Care Health Fair- Micronesia MallReferrences:1. Alvin DoromalCook (Shirley's Coffee Shop-Guam)PHONE NUMBER AVAILABLE2. Daisy NantinMedical Assistant (Queen's Hopital- Honolulu, HI)PHONE NUMBER AVAILABLE3. Rudy Gutierrez District Manager (AFLAC Guam Region)PHONE NUMBER AVAILABLE/pre> |