| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLEProduction Control Customer ClaimsSettlementQuality Assurance Client RelationsInventory TrackingControlScheduling Hiring/Training/Reviews Business Development Accomplished Production and Operations Management Professional with proven experience in providing a hands-on and lead-by-example management approach. Additional strengths include supervision of multiple shift personnel and project management. Employment HistoryFusion Transport- Rutherford, NJ September 2023-Present Claims-POD ManagerGenpro Inc. - Rutherford, NJDirector of Carrier Sales/Non-ProduceSafeway Trucking/SLS LogisticsSafeway Logistics Director of OperationsUltra Logistics- Fair Lawn, NJSenior Operations ManagerGenpro - East Rutherford, NJLogistics CoordinatorMetropolitan Trucking- Saddle brook, NJNational Account ManagerUltra Logistics - Fairlawn, NJRegional ManagerInterstate Foam Processors, Inc. - Passaic, NJVice President of ProductionOctober 2020-August 2023June 2019 to October 2020May 2015 to June 2019April 2012 to May 2015June 2011to April 2012May 2004 to June 2011September 1997 to May 2004Selected Responsibilities and Accomplishments Evaluated and adjusted of 50% on how PODs were being processed. Increased by 60% settlements of customer claims. Weekly visitation to company warehouses to help avoid customer claims. Verifying coverage and planning of daily claims and PODs. Documented changes in the TMS System for tracking of POD's. Directed and investigated daily claims received from customers. Maintain and update PODs received to process to customers. Supervised group of individuals to accomplish covering customer freight. Provide daily work schedule of customer loads that need to be covered for each day. Provide customers with daily update on pick-ups and delivery times of loads, providing customers with updates of potential problems. Reporting daily summaries to upper management on customer loads that are profitable and non-profitable. Organize dispatch department to dispatch drivers, giving individuals in the group more opportunity to book loads for the company. Prioritizing work flow for staff and update daily excel sheets for management. Resolve carrier issues on potential problems on pick-up and delivery insuring loads to be delivered on time. Change phone system to provide customers and drivers to obtain appropriate people to help with their particular needs. Directed and trained staff on truck-loading techniques, and machine operations. Ensured non-- stop production and assured completion of daily orders. Applied OSHA safety procedures and educated workers on how to handle emergencies. This minimized injuries, and prevented safety related lawsuits. Created color label system for distinguishing materials, which reduced shipping errors on loading trucks. Implemented schedule and policy changes to collaborate with management for procedures and goals. Guided the expansion construction of a new shipping office, which led to bills of lading and shipping to remain current and operations to continue without stoppage. EducationFairleigh Dickinson University- Bachelors of Science in Business Administration -1994 References Available Upon Request |
