| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address CheneyhwyDTitusville fl Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVETo obtain a position within the growing company utilizing my skills, abilities and experiences. Seeking to diversify my skills while helping others achieve their goals. I look forward to working with a company that promotes quality services; and provides me with the opportunity to meet and exceed assigned goals.SKILLS PROFILE-25+ Management Experience-Good interpersonal skills-Crises Management-Excellent documentation skills-Works well in a team environment-K-9 trained-AVADE training class-FEMA Active Shooter Training-Leadership Development Training- Security Operation Center Dispatch-Certified through the International Association for Healthcare & Safety (IAHSS)-BLS certification-FEMA Courses: ICS 100, IS 200, ICS 300, ICS 400, IS 700, IS 800 National Response-NIMS ICS Hazard-FEMA Courses: ICS-100.B, IS-200B, IS-700.A, IS-800.BEMPLOYMENT HISTORYAdventHealth Hospital (Security Operations Center Dispatcher)Winter Park, FL2/27/2022 Present-Communicates and documents Security Officer activities for routine patrols, posting, and assignment of calls for service-Answers emergency and non-emergency telephone for the Security Operations Center-Performs facility electronic lockdown as directed by department policy-Monitors fire safety systems and dispatches appropriate resources when fire alarms are activated-Monitors and dispatches response to infant abduction alarms, medical gas alarms, and access control alarms-Exhibits good judgment and authoritative demeanor during critical situations while maintaining a high level of customer service and professionalism-Documents calls for service utilizing a Computer Aided Dispatch (CAD) software-Utilizes Closed Circuit TV (CCTV) systems to monitor cameras that monitor in progress situations and relay observed information to field responders per department procedures-Maintain professional, effective, and efficient operation of AdventHealth Security Operations CenterAdventHealth Hospital (Security Officer)Winter Park, FL5/19/2019 2/27/2022-Patrol the interior and exterior of the hospital.-Lock and unlock all assigned buildings.-Respond to any suspicious activity.-Transport deceased patients from rooms to the morgue and release the deceased from the morgue to the funeral home.-Conduct patient transport from room(s) to EMS (Emergency Medical Service) Bay or from room to room, particularly if they are a high-risk patient such as Baker act or Marchman act patient(s).-Conduct monthly checks of fire extinguishers to make sure all are operational and replace as necessary.-Respond to all alarms, actual or false, and submit reports on them.-Engage with the Fire Department for actual fire and drills. Collect all information for the alarm to make sure a report is generated and supervisors are notified of the details of the situations.-Maintain communication with my co-workers, Security Operation Center (dispatch) and supervisors.-Intercede in disputes and utilize verbal de-escalations techniques.-Provide physical restraints as necessary and as a last resort in order to manage combative, and violent person(s).-Provide coverage at all other campuses to assist with minimum staffing.-Engage customers, employee, and visitors in a courteous and professional manner.Allied Universal Security (Armed Security Officer)Oviedo, FL3/31/2019 5/1/2019-Conduct hourly patrols and conduct checks of the hospital. Open and secure doors as assigned.-Patrol in a golf cart as necessary.-Engaged in active shooter scenarios with the nurses and additional staff on each floor.-Ensure that I stay up to date with current, new and revised policies; and review with co-workers and hospital staff.-Maintain radio and in-person etiquette with my fellow co-workers and supervisor.-Provide coverage to co-workers a needed for breaks and time off, including but not limited to dispatchers, front desk and customer service staff.-Assigned to a deployment team, where I went to the Pan Handle to assist at the hospital that was presently damaged but still assisting the injured patients. Assisted in maintaining order to prevent vandalism and theft from occurring.-Secure and regulate access control to ensure protection for human life and property.Home Towne Suites (Assistant General Manager)Casselberry, FL4/1/2014 12/1/2017-Served as the front desk agent for 2 years in the Orlando branch and received a promotion to (AGM- assistant general manager) and was relocated to the Casselberry branch, and was responsible for 122 rooms.-Served as AGM for 3 years.-Opened and closed shifts; and accounted for the money in the drawer.-Checked guests in and out.-Answered the phones and maintained communications with the maintenance department on any concerns and /or issues of the guests.-Handle fraudulent issues that present itself to us via 3rd parties.-Maintained the audit package.-Served as the only manager on duty on the weekends.-Checked all balances on the reports, as well as counted the previous days money and prepared it for bank drop; and adjusted accordingly as necessary.-Kept up with the check book accounting for the hotel monthly expense report.-Maintained housekeeping's inventory on all lining and towel and toiletries.-Managed up to 10 front desk agents.-Maintained inventory for maintenance department.-Submitted invoices for purchases for the hotel.-Covered the front desk duties as needed.-Maintained attendance and vacation allotted time for front desk, housekeepers and maintenance department staff.-Provided concierge services when requested by guests.-Kept up with necessary trainings and courses.Transportation Security Aviation (Security Officer)Orlando, FL6/1/2009 3/1/2014-Served as a member of Homeland Security and provided safety for the Transportation Security Aviation, and made sure that no prohibits make it through our Security Aviation.-Monitored the x-ray machines, looking for anything that appears to be dangerous and or explosive.-Secured all person(s) entering the MCO facility, monitored the walk-through metal detector and if they alarmed, wand customers as extra security precaution.-Screened bags with possible prohibits items.-Served on the deployment team with FEMA. (I was deployed to NYC for hurricane Sandy).-Took all necessary FEMA courses.-Maintained appropriate customer service by providing support and assistance to passengers, such as what to do with their personal belonging to make it through without any incidents.Suburban Extended Hotel (Auditor)Casselberry, FL3/1/2010 7/1/2012-Checked guests in and out of the hotel, including but not limited to after-hours arrivals.-Audited the intake of funds.-Answered phones.-Programmed guests cards for entrance to room doors.-Provided physical security on the overnights.High Steppers Marital Arts (Head Instructor)Sanford, FL3/1/2009 12/1/2010-Taught Shotokan Karate to an after-school program of approximately 130 students, from different locations.-Instilled discipline and a way of life through the marital way. Lead by example.-Assured the parents that we picked up the children from their school and gave snacks and made sure their homework was completed before they started Karate class.Wackenhut Security (Security Guard Officer)Orlando, FL3/1/2008 6/1/2009-Processed employees and visitors through the correctional facility and courthouse.-Monitored the walk-through metal detector and if it should alarm, wand employees and visitors.Rebounderz (Manager)Longwood, FL5/1/2008 3/1/2009-Opened and close the facility, which included but was not limited to, turning on all equipment, and making sure the facility was a safe and clean environment.-Monitored the safety of the trampoline with referees /staff present.-Monitored the caf, assuring cleanliness-Provided great customer service, and greeted guess as they arrived.-Monitored the CCTV.Target (Retailer & Security Officer)Cleveland, TN12/1/2007 5/1/2008-Conducted parking lot patrol every half hour on the hour.-Maintained on-guard at the front entrance.Department of Public Safety (School Aide and Marital Arts Instructor)Bronx, NY3/1/2004 9/1/2005-Served as a receptionist, answering phones, filed, assisted in purchasing and receiving, sent letters to parents, and completed all other duties as assigned/requested.-Oversaw attendance and input in the database of the students.-Taught Martial Arts (Shotokan Karate-Do) to the students in place of their gym class regularly.-Monitored the hallways to ensure the safety of the students and their activities while they were going to their next classroom.Department of Public Safety (Sergeant/Peace Officer Supervisor)Bronx, NY8/1/1995 9/1/2007-Served as the Administrative Assistant to the Chief of the Department of Public Safety.-Completed debits and credits on a weekly system.-Oversaw staff which consisted of the Supervisors, 5 Sergeants, and 25 Special patrol officers.-Reviewed P.D.O., vacation time and allotted sick days.-Completed payroll (weekly adjustments was made); and monitored attendance (monitoring and maintain vacation days taken and personal time and allotted sick time).-Served as a Special Patrolman Supervisor in the field.-Provided administrative and secretarial support and assistance to the Chief of Command.-Conducted hourly, vertical checks (55) of the building.-Conducted special assignments (in known drug locations).-Conducted curfew sweep (11pm-6am).-Served on the Anti-Crime Unit (plain clothes unit).-Processed all arrest and issue C -summons and E.C.B. summons. Issue in house summons to those residents that break the rules and regulation or the by-laws.-Provided on the job training and mentored new officers and equips them with skills to be effective officers.-Investigated and prepared reports on accidents and incidents and suspicious activities.-Maintain radio etiquette with the patrol officers and dispatchers and maintenance department.-Conducted Annual evaluations for all the officers and dispatchers.EDUCATIONWilliam Howard Taft High SchoolBronx, NYHIGH SCHOOL DIPLOMAAWARDS & CERTIFICATIONS-Black Belt Hall of Fame on at least 8 different occasions, at various locations-7th Degree Black Belt-Martial Arts Training for at least 45 years |
