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Title Call Center High Volume
Target Location US-NC-Raleigh
Email Available with paid plan
Phone Available with paid plan
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RESUMECandidate's Name
Street Address  Litchford Rd, Unit 101-BRaleigh, NC Street Address
PHONE NUMBER AVAILABLEemail: EMAIL AVAILABLEOBJECTIVETo utilize my managerial and people skills coupled with knowledge and experience in an environment that fosters growth and advancement.Key Strengths:Extremely proficient with computers. Rapid learner of different systems.Excellent typing skills, proficient in many programs.Strong interpersonal/people skills coupled with ability to communicate effectively.Strong motivational and influencing skills.Proven problem solver and expediter with organizational and planning skills.Strong managerial, motivational and influencing skills.PROFESSIONAL EXPERIENCECommercial Lender Consultant-Self Employed 2000 to present.Paradigm Funding Group of NC, Inc.Consult with clients to assist with the acquisition of project financing.Guided clients to private lenders when bank lending was unavailable.White Horse Transportation 2011 to 2024Contract private transportation driver.Primary transport from customers home to airport.Requested driver for special needs clients.Transported Duke students to and from Gettysburg, VA.Transported customers to and from Pinehurst before, during and after the US OpenHayes Barton Baptist Church 2010-2018Crisis Management DirectorMember of Church Safety TeamDeeply involved in the development, publishing and administration of the followingSafety Policies: Medical Emergency Plan, Missing Child Plan, Shelter In Place Plan,Active shooter Plan, and Fire Escape Plan.Fisher Chevrolet 2001-2005SalesmanAssistant Fleet ManagerCertified GM Finance ManagerAlways in top 3 monthly salesCall Center Loan Originator 1997 to 2000Bombardier Capital, Colorado Springs, COReceived incoming dealer calls and reviewed dealer credit files daily, made final approval or denial decision.Completed underwriting to lender specifications serving as liaison between borrower and lender.Professionally resolved customer issues.All contact was by telephone contact with the borrower. Accurate computer input and coordination with underwriting department mandatory.Detailed recording of client information into companys processing system.One of the nations largest and fastest growing Mortgage Banking firms. Company consolidated office to Jacksonville, FL. I did not relocate with company back to FLDirector of Safety 1990-1997International Ship Repair, Tampa, FL Favorite 32 Senior Discounts You Can't Afford to MissMajor ship repair facility on Tampa Bay with 200 to 600 employees.Deep knowledge and understanding of safety requirements involving 29 CFR 1910, 1915, AND 1926, Workmans Compensation, ADA and DOT regulations.Ability to manage conflict and worker safety.Extremely proficient in training blue collar workers.EDUCATIONUniversity of Georgia BBA DegreeThe International University MBA DegreeThe International University PhD DegreeCERTIFICATIONS HELDFlorida Real Estate Broker-inactiveFlorida Real Estate Instructor-inactiveFlorida Mortgage Brokers License-inactiveFlorida Mortgage Broker Instructor-inactiveFlorida Life/Health Insurance License-inactiveNASD Series 7 & 64 licenses-inactive

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