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Click here or scroll down to respond to this candidateCandidate's Name
US ARMY RESERVESelf-motivated, team player with strong organizational and interpersonal skills. Experienced in training, mentorship and Over 3 years IT experience. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Contact InformationEmailEMAIL AVAILABLEPhonePHONE NUMBER AVAILABLELinkLINKEDIN LINK AVAILABLEb6259ExperienceIT SpecialistUS ARMY25H/25B IT Specialist.Team LeadStuart WeitzmanAdministrative Assistant/VendorCole HaanOperations ManagerMacy'sAssistant ManagerIMAX FurnitureEducationAssociate Of ArtsKings Borough Community CollegeSystem Network CommunicationHigh Tech Center Sacramento US ARMYSkills LanguagesEnglishnativeCertifications & Courses Security Plus Professional Certificate (CompTIA) Mastercard Cybersecurity Completion CertificateIT Professional Certificate (Google)Crash Course on Python Professional Certificate (Google) Foundations of Data Professional Certificate (Google) Data Analytics Professional Certificate (IBM/Google) Professional Certificate Power BI(Google)FORTINETFCF- Introduction to the threat LandscapeExtra Curricular.* Completed a job simulation where I served as an analyst on MasterCard's Security Awareness Team.* Helped identify and report security threats such as phishing.* Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams.Tobyhanna, PAFeb 2021 - Present installs and Update Windows software. Configure windows operating system and printers. Trouble shooting. Problem solving. Google workspace Audio visual (VA) System Data Analyst Re-imaging Mac and Microsoft Cable installation maintenance, Certified Fiber optical technician. work with radios and transmissions terminals. Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Cybersecurity and network administration. Graphic design (Adobe Photoshop, Illustrator, In-design). Media management (Proficiency in using social media platforms, Experience in creating and implementing social media strategies). Event management. Spreadsheets (Microsoft Excel, Google Sheets). Communication and collaboration tools (Zoom, Dropbox). Cable Installation and maintenance Configuring Switches and Routers. Cisco Call manager.34 Street Herald SquareNov 2017 - Jun 2022 Processed a range of documentation and entered information into databases. Analyzed and compile sales data in excel to present to management team. compiling Year to date sale data, in order for the company to make data driven decisions to meet sales goal. Trouble shooting printer/computer issues.Answered calls, responded to emails, and speaking with clients regarding transactions and shipping logistics. Proactively participated in meetings and helping create new work practices. Handled customer complaints with empathy and composure. Consistently met my short and long-term targets. New hire orientation/Training.34th Street Herald SquareApr 2017 - Nov 2017As a vendor, responsibility included, however not limited to store maintenance; resupplying inventory, visual display, and store supervision; including feedback meeting with our corporate office to provide updates on store performance.Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.Communicated with corporate office to place orders, request maintenance services and deliver instruction on behalf of store management team.34th street Herald squareSep 2016 - Apr 2017Making sure material and resources are secure and in compliance with company and NYC fire department safety standards. Strategizing stock moves, product placement. Ordering supplies to ensure productivity. Making sure each store Manager have what they need for the store's success. Over seeing store audits. Ensure BOPS and Fulfillment order are processed and shipped in a timely manner. Event management. Spreadsheets (Microsoft Excel, Google Sheets). Communication and collaboration tools (Zoom, Dropbox). Brooklyn New YorkAug 2012 - Sep 2014demonstrated the importance of teamwork. duties entailed, HR, new hire orientation and employee training, and supervising 10 associates.Coached employees to work together to carry out daily functions and meet service objectives.Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.Manhattan Beach Brooklyn, NY2018 - PresentSacramento, CAApr 2024 - Jun 2024Teamwork Problem-Solving Leadership Microsoft Office Excel Power Point Communication Cybersecurity Data Analysis Data Presentation Security Awareness Training Strategy Technical Security Awareness Design Thinking |
