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PROFESSIONAL SUMMARYPersonable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.SKILLSAccurate money handlingSales proficiencyProduct knowledgeOnline ordering familiarityCustomer RelationsStocking and replenishingGuest seating arrangementsMultitasking abilitiesGood listening skillsWORK HISTORYPackage Handler FedEx 01/2022-06/2022Deliver items of different kinds and sizes to various addresses taking the best routesLoad and unload shipments from trucks or trailers into customers vehiclesUnload packages from customers vehicles at destinationsCollect payments for deliveriesObserve departing times and routesConduct route audits to ensure that all deliveries are made on time and within the established guidelinesEnsure that all packages are safely, securely, and promptly delivered to customersDetermine if there are any issues with a shipment before it leaves the facilityDetermine if a package has been damaged, stolen or lost during transitMaintain records of all deliveries made by the companyFollow up on any issues that arise during a delivery.Whole Foods Shopper Amazon 01/2020 - 02/2021Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.Merchandised attractive shelf displays with current offerings to drive store sales.Verified each item matched order sheet's description.Loaded and unloaded orders at customer's homes or locations.Front Desk Clerk Pbs Staffing 11/2020 - 01/2021Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.Swiftly responded to room requests and other inquiries made via establishment website, email or phone.Team Leader Taco Bell Restaurant 08/2018 - 03/2020Mentored and guided employees to foster proper completion of assigned duties.Built strong relationships with customers through positive attitude and attentive response.Established open and professional relationships with team members which helped resolve issues and conflicts quickly.Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.EDUCATIONSouth Western Senior High SchoolHigh School Diploma