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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEMrs. Belton is a highly experienced individual with excellent communication and interpersonal skills. Customer-focused and detail-oriented, with superior time management skills. Bringing exceptional organizational and typing skills (50+ wpm), proficiency in Microsoft Office and Excel and experience in data entry, preparation of technical reports and invoices to assist and support company personnel.Work ExperienceSenior Office Clerk- SPED TransportationCADDO PARISH SCHOOL SYSTEM - Shreveport, LA04/2019- presentSubmit/scan Students evaluation into systemPay invoicesAssist with Special Needs transportationOther clerical duties, such as filing and answering telephonesCustomer Service RepresentativeYOUNGWILLIAMS- Bossier City LA05/19 - 4/19Answers calls, obtains and gives information regarding State programs, and provides quality customer service to all callersResponds to incoming calls from customers, staff, and other individualsProvides friendly and helpful information to callers and other stakeholdersNavigates quickly through multiple computer screens to provide correct information to customers within acceptable service time frames.Is accountable for accurate and timely documentation of customer contact in the automated systemEnsures the confidentiality of all information contained in the States computer systemsMIDAS + Systems Administrator- Louisiana RegionCHRISTUS HEALTH - Shreveport, LA2013-10 - 07-2019MIDAS Functional and Technical System Manager. Performs RDE form creations for Risk Events. Uses Midas Statit to pull data for Medical Staff. Provides updates to Provider dictionary to Midas+ Care Management. Responsible for all MIDAS General Release updates. Monitors the ADT system for intermittent failures. Maintains and support MIDAS+ products including Care Management, Statit, and Datavision Educates, informs and consults with customers/peers to effectively determine system need and resolve MIDAS problems Serves as primary MIDAS liaison between the user community, application vendors, and IT resources. Strong knowledge of the patient care environment and in-depth knowledge of hospital operational processes. Responsible for supporting the MIDAS+ application for Risk, Quality, Case Management, Patient Relations, and other departments. Manage and create reports using MIDAS+ Reportrack and Crystal Reports. Assist with system upgrades for MIDAS+ products including Datatvision, and Statit. Train and educate staff on use of application.Quality Coordinator2013-03 - 2013-10 Responsible for updating/uploading all Policies and Procedures. Assist with PPEApplication AnalystCHRISTUS Health Systems2005 - 2013-09 EMR and Meaningful Use - how to upload reports and review findings. Implementation of Meditech Unity Project in the hospital system - for all 27 of CHRISTUS Health Systems facilities throughout Louisiana and Texas. Meditech modules - ITS, OE, PCS, EMR QM/RM, ADM Responsible for the Implementation, Testing, and Go-live Support 1-5 years' experience in developing Training/Test Plans for MEDITECH 6 years' experience as a Computer Training Specialists for MEDITECH Other applications CDI Monitor, Schedule Plus, Centricity Perinatal System McKesson ANSOS One Staff, McKesson Quality Benchmark Collaborative Kronos = Payroll Timekeeping System Accounts payable process of InvoicesCertifications/LicensesCertified Midas System Manager2019-05 - 2020-05 |
