Candidate Information Name Available: Register for Free Title Solutions Architect Customer Service Target Location US-NC-Jacksonville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Relations A Team Wilmington, NC Warehouse Associate Customer Service Greenville, NC Customer Service Representative Greenville, NC Continuous Improvement Customer Service Dudley, NC Customer Service Data Entry Greenville, NC Data Entry Customer Care Greenville, NC Customer Service Event Planning Jacksonville, NC

Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEgithub.com/gkoufie1ProfileOver the past 6 months, I have been developing projects on AWS. I can confidently navigate the Linux command line and can write scripts and automation in both Bash and Python. I have created complex CICD pipelines and can comfortably create infrastructure using Terraform. I am eager to learn new things and to apply that knowledge to my work. I am looking forward to working with you and contributing to your organization. Certifications AWS Certified Cloud Practitioner AWS Certified Solutions Architect  Associate AWS Certified Solutions Architect  Associate (In Progress) LPI Linux Essentials Security+ Network+ A+Technical Skills Linux Command Line Bash Scripting Python AWS Lambda RDS Terraform Azure Resource Group CI/CD Pipelines Github CodePipeline CodeDeploy NetworkingProjects I deployed a multi-tier WordPress service using Terraform. o This involved creating a VPC with public and private subnets. o An RDS instance and an EC2 instances were deployed in the private subnets to prevent direct access from the wider internet.o I installed and configured the LAMP stack and WordPress on the EC2 instance. o I then configured an ALB in the public subnets so that I could route requested traffic from the internet to my private WordPress service. o Connection between all these services were controlled using security groups with least permissive access in mind. All these resources were created using a Terraform script I wrote. I created an autoscaling EC2 infrastructure to ensure that an Apache web service was self-healing and scalable.o This involved configuring Launch templates, UserData scripts, ALB, Target Groups and CloudWatch Alarms to ensure scale-out and scale-in activities based on CPU metrics. I setup a multi-environment CICD pipeline to deploy applications to a development and production environment.o My code was stored in GitHub, and I configured a pipeline with CodePipeline o To ensure seamless deployment, I utilized CodeDeploy to effectively deploy my code across EC2 instances in multiple environments. To ensure the AWS environment was cost optimised I created an EC2 Instance scheduling service.o I used a combination of CloudWatch Event triggers and Lambdas to schedule dev instances to turn off at 6pm and turn on at 8am Monday  Friday. o By doing so, I was able to prevent instances from running outside of working hours, effectively reducing EC2 costs.Work ExperienceCarolinaEast Healthcare System New Bern, NCIT Operations Specialist Aug 2023- Present Administered password reset, creation of users and groups using Microsoft Entra connect and Active Directory. Supervised nurses, physicians, newly employed colleagues on how to use software and hardware. Interacted with hundreds of customers to ensure that they received a high quality of service. Trained up new crew members in communication and customer service. Received world class customer service training. Documented difficult procedures in solving issues and made myself available for questions, extra projects, and a pillar for all information. Coastal Carolina Community College Jacksonville, NC Help Desk Technician Aug 2022  Aug 2023 Provided technical assistance and support for incoming queries and issues related to computer systems. Collaborated with IT team members to identify system requirements and resolved problems. Installed operating systems, updated, pushed patches as required by company policies. Trained end users on software application installation, deployment, and management. Ebryit INC Jacksonville, NCField Project Technician May 2022  Aug 2022 Short-term project for Onslow County School District. Repaired Dell 3350 and 3380 laptops Used bolts, rivets, and screws to fasten parts of computers/laptops. Performed troubleshooting and repairs of equipment in accordance with manufacturers specifications. Replaced defective components or parts as needed. Examples are motherboards, bezels, keyboards, batteries, and LCDs.EducationWestern Governors University, Salt Lake City Aug 2023 - Dec 2024 Cloud ComputingJames Sprunt Community College Aug 2020  May 2023 Information Systems and Network ManagementYouTube Channell (youtube.com/cloudwithkgeorge)