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Street Address West 169th StreetApt4DBronx, NY Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveWarm and friendly service-oriented professional with extensive experience in direct care and food service. Known for punctuality, attention to detail, and efficiency. Seeking a position in a NYC hotel chain where exceptional guest service and teamwork are paramount.Professional ExperienceDirect Care ProfessionalProgram Development Services, New York, NYFebruary 2008-presentProviding compassionate, detail-oriented care for developmentally disabled adults, ensuring their safety and well-being.Assisted clients with daily living activities, including personal hygiene, meal preparation, and medication management.Developed and maintained individualized care plans in collaboration with healthcare providers and family members.Built strong relationships with clients and their families, enhancing client satisfaction and trust.Maintained meticulous records of client progress, behaviors, and any incidents, ensuring accurate and confidential documentation.Dogs on ParkEast 7th Street, New York, NYMarch 2003- January 2008Delivered prompt, friendly service to customers, ensuring a pleasant dining experience.Took orders, managed transactions, and handled cash and credit card payments efficiently.Assisted in food preparation, maintaining high standards of hygiene and food safety.Collaborated with kitchen and waitstaff to ensure timely and accurate order fulfillment.Addressed customer inquiries and resolved complaints with a professional and courteous demeanor.EducationHigh School DiplomaSatellite Academy High School, New York, NYSome College Coursework CompletedBMCC, New York, NYCertifications:Certificate in Medical Billing and CodingSwedish InstituteAwarded: June 2015SkillsCustomer Service: Strong ability to provide friendly and efficient service, ensuring customer satisfaction.Attention to Detail: Meticulous in following procedures and maintaining accurate records.Teamwork: Proven track record of working collaboratively with colleagues to achieve common goals.Time Management: Excellent ability to prioritize tasks and complete them efficiently.Communication: Effective verbal and written communication skills, fluent in English.ReferencesAvailable upon request. |