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Candidate's Name
Executive Account ManagerPROFESSIONAL SUMMARYSTRENGTHS: A motivated team player. Reliable and focused. Possessing a natural flair for delivering top-class sales, marketing and customer service from either an office environment or from a dedicated home office.  An enthusiastic, ambitious professional Extensive sales and marketing training  multi-year management experience via Salesforce and Workspace Uses energy, drive, and commitment to build outstanding relationships Proven track record of managerial & individual contributor successSKILLSPresentation competencyOral and written CommunicationComputer literateCustomer EngagementCritical thinkingLeadershipCollaborationProblem-solvingTime managementCONTACTPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLEEDUCATIONSan Diego International Bible College -May 2020 to February 2022Bachelor of Religious StudiesWORK EXPERIENCECigna / Express Scripts  Customer Service Senior RepresentativeMay 2022 May 2024Managing and coordinating pharmacy benefit programs ensuring compliance with all federal and state laws relating to prescriptions, Developing and implementing strategies to optimize pharmacy benefit management, working with healthcare providers to ensure the appropriate use of medications, Monitoring, analyzing and providing Services and Flow of Funds for Prescription Drugs. Establishing formulary and patient adherence programs and implementing utilization management tools  such as prior authorization, step therapy, and tiering.Norwegian Cruise Line - Personal Vacation PlannerApril 2014 February 2022Conduct thorough customer needs/wants analysis in effort to custom fit the best value vacation while meeting customer budgetary requirements to Utilize the 4-step selling process (Recipe for Success) to maximize opportunities. Recognized for consistent sales conversion metrics. Recipient of the annual Elite Conversion team awardEndurance International Group - Account ExecutiveApril 2012March 2014Responsible for generating and filling long term website/hosting consulting engagements. Manage and grow assigned area of business and client relationships. Close opportunities at assigned gross margin target. Increase business strategically with existing top customers.