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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMelissa Texas Street Address
SkillsSalesforce.com: Apex, Triggers, Apex Classes,SOQL, SOSL, Visualforce Pages, Apex Web, Services SOAP and REST, Workflow &Approvals, Dashboards, Reports and Custom, Objects,Force.com IDE,Force.com Explorer,DevConsole, Data Loader, Outlook connector, Excel Connector, WorkbenchLanguages:Apex, SQL, HTML, JavaScript,aura, LWC, Visual Force PagesIDE: Visual StudioOther Tools: GitHub, Jenkins,Bitbucket, Jira, Gearset, Copado.Excellent written and: verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts, Agile and WaterfallEducation: SBSP UniversityBachelors In B.com (Computers)Certification: Salesforce PD 1Professional Summary:I have around 8 years of experience in salesforce.com Development and Administration on force.com platform including analysis, modeling, design, coding, testing and implementation on various business domains like Financial, Insurance and Manufacturing. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.Work History:Salesforce Lightning Administrator &Developer,State Farm -ONE City Line Richardson, TX 75082June2021 to CurrentResponsibilities:Performed the role of Salesforce Developer in the Organization.Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.programming language at backend and Visual Force pages as user interfaceInvolved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.Involved in implementation and Design of Cases and Issue with Order Management and Product Return module.Implemented Wave Analytics, created datasets, dashboards and apps for Opportunity, Accounts and Cases.Developed wave dashboards using Salesforce platform as the backend.Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user Interface.Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.Worked on salesforce standard objects (accounts, contacts, leads, opportunities).Created Custom objects, formula fields and design validation rules page layouts, workflow rules.Maintenance of CRM functionality implementing SFDC.Creating SFDC reports (functional and technical documents).Create profiles, roles and configure permissions according to organizational hierarchy requirement.Developed applications using Agile methodology.Created Workflows for automated lead routing and lead escalation.Developed Apex classes and Triggers and linked them to manage the workflows.Used Organization security, Network security to ensure user could login only through office servers and Session security to ensure users have access only in their working hours.Implemented Email-to-Case, Web-to-Case entry, and manual case entry for entering customers cases in Cases Tab.Used SOQL and SOSL for Data manipulation needs of the application using platform Database ObjectsIntegrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.Integrated applications with salesforce.com using SOAP web services API.Used Informatica Power Exchange for integrating the SFDC with legacy system.Implemented communities and built external pages.Deployed Change Sets from Sandbox to production.Very good experience of using Data loader and cleansing and de-duplicating Bulk loads.Deployed Apex using Force.com IDE, Force.com Migration tool and Web services API.Developed custom UI suing CSS, HTML, Visualforce components and used jQuery, JavaScript for front-end validation.Designed salesforce service cloud console to enhance productivity with dashboard like interface.Responsible for writing SOQL and SOSL queries.Used Sandbox for testing. created, managed packages, and migrated them between Sandboxes and Production environments for final implementation.Salesforce Developer,Spotify USA INC -150 Greenwich Street, New York 1007Apr 2019May2021Responsibilities:Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.Created many Lightning Web Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.Experience performing upgrades from Agent Console to Lightning Console.Experienced in migrating the standard and custom objects in standard experience to lightning experience.Experience in aura framework, Lightning Web Components and Salesforce Lightning Design System (SLDS).Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.Development, implementation, and update focusing on Sales cloud and Service cloud.Developed various Custom Objects, Tabs, validation rules, Components.Managed ongoing support requests and administrative needs of users.Worked on Salesforce.com Standard Object s such as Accounts, Contacts, Opportunities, Campaigns, Cases and Solutions.Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.Created and maintained Reports and Dashboards to provide fast access to key business metrics.Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity, and Custom Objects.Used Dispatch console functionality to create Subject, Confidential for event creation.Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.Case Assignment Rules to direct the case to appropriate group such as Stories & PCS Central Support.Used SOQL & SOSL for data manipulation needs of the application using platform database objects.Responsible for weekly and monthly Data Export, updates, and backup for the organization.Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.Setting up Service Cloud Console, Cases (Web to case, Email to case), Solutions, Case Assignment and CTI Integration.Salesforce DeveloperCalifornia Closets Richmond, CAApr 2017-Mar 2019Responsibilities:Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.Performed the roles of Salesforce.com Developer in the organization.Interacted with various business user groups for gathering the information.territories that represent the regions where your agents and technician can work.Developed various Custom Objects, Tabs, Components and Visual force Pages.Optimize and improve the overall runtime of Omni scripts, Data Raptors and Velocity Integration Procedures using best practices.Built a custom app with Lightning experience for sales to monitor their performance close details.Used Angular JS as the development framework to build a webpage.Worked towards explaining the capabilities of Veeva IMS to the business in layman's terms while also being able to be "hands-on."Worked in creating relationship models in Salesforce based on Current Siebel data model used.Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards |
