| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Belleville, WI PHONE NUMBER AVAILABLE EMAIL AVAILABLEMotivatedand reliable Customer Service Specialist with #+ years ofsalessupport expertise.Attentivepeople-orientedwith a rich history of providing outstandingcustomer serviceby maintaining apositiveandattitude to achieve organizational goals and objectives. Committed to producing impactful results by building collaborative partnerships with diverse teams in fast-paced environments.Professional ExperienceEnterprise Holdings Bellville, WIReservation Sales Representative November 2018 - PresentDeliver world-class customer service by proactively addressing and resolving customer questions and inquiries regarding products, services, and billingMaximize profitability by consistently exceeding performance expectations to achieve financial goalsStrengthen operations by maintaining capture performance that exceeds the office average by 3%Promote steady business growth by collaborating with a member team to consistently reach the rental ready goal of 90%Lead a high-performing team by initiating the solicitation for surveys and providing tips for increasing survey countAT&T Tallahassee, FlSales Support Manager July 2017 - April 2018Organized complex logistics by strategically dispatching AT&T sales representative appointments with DirecTV technician appointments to surpass customer expectationsExercised keen attention to detail by managing and controlling inventory for 10 sales representativesOptimized performance by organizing schedules and coordinating vacations for sales representatives to ensure optimal coverage at all timesAT&T Milwaukee, WICustomer Advocate February 2001 - July 2017Enhanced revenue by managing an account base of large national clients, including Bank OneDeveloped long-term business relationships by maintaining high standards of customer service to generate individual orders up to $1.5MLeveraged technical expertise by promptly addressing, troubleshooting, and resolving customer issues to improve brand loyaltyAdditional ExperienceAT&T Customer Service RepresentativeCore CompetenciesInterpersonal Communication, Collaboration, Teamwork, Problem-Solving, Leadership, Time Management,Critical Thinking, Optimization, Strategic Planning, Decision-Making, Organization, Prioritization, MultitaskingEducationBachelor of Science in Political Science, University of WisconsinMinor Criminal Justice |
