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Click here or scroll down to respond to this candidateCandidate's Name
Customer ServicePHONE NUMBER AVAILABLE EMAIL AVAILABLES K I L L SL A N G U A G E SEnglishDedicated customer serviceprofessional with over five years ofexperience in handling inquiries,resolving complaints, and buildingstrong relationships with clients.Skilled in providing exceptionalservice and exceeding customerexpectations. CprE X P E R I E N C ERetail Sales Associate Jan 2015 Dec 2015Circle k Bossier city, LouisianaKept areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement. Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts. Keep track of customer interactions and transactions, including inquiries, complaints, and comments, as well as actions taken.Retail Sales Associate Dec 2015 May 2016Papaya Bossier city, LouisianaProvided a superior customer experience in order to build a loyal customer base. Educated customers about promotions to increase sales. Handle credit card transactions and applications.Made a decision.Customers were educated on billing, payment processing, and customer service policies and procedures.Customer Service May 2016 Jul 2018Teleperformance Shreveport, LouisianaExplained the features and capabilities of offerings to customers to help them understand the products and get the most out of them. Looked into and resolved issues with accounting, service, and delivery. Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department.Set up new member contracts, explained the rules, and gave advice on how to get the most out of the benefits.Answered calls per shift by enrolling new customers, retrieving customer information, presenting relevant product information, and canceling services.Care giver Aug 2018 Dec 2019St.Genevives Shreveport, LouisianaCustomer Service Jul 2020 May 2022Spectrum Austin, TexasAssisted customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe]. Assist in the resolution of conflicts and complaints.Provided excellent customer service by responding to requests, assisting with product selection, and handling ordering functions. Explained products and services to customers in detail, including how to care for the merchandise. Customer Service May 2022 Dec 2023Baylor Scott's and white Temple, TexasSchedule appointments, assist patients with general information, set up Ins E D U C ATIONAug 2013 May 2016Bossier High school Bossier city |
