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Click here or scroll down to respond to this candidateCandidate's Name
Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE / Deanna
Levensailor linkedin
Professional Summary
Transitioning from education to customer support, I am eager to leverage my extensive experience
in relationship management, problem-solving, and strategic communication. With a proven track
record in managing complex projects and fostering collaborative relationships, I aim to enhance
customer satisfaction and drive brand loyalty through effective support and engagement.
SKILLS
Customer Relations: Expertise in managing expectations and building strong interpersonal
relationships.
Communication: Exceptional ability to convey complex information clearly and persuasively to
diverse audiences.
Problem-Solving: Proficient in identifying issues and implementing effective, tailored
solutions.
Adaptability: Quickly adapt to new challenges and environments, with a strong desire to
advance within the customer support field.
Technology Proficiency: Skilled in using digital tools for communication, data management,
and customer relationship management (CRM) systems.
Mentorship: Experienced in coaching and guiding new staff to improve their professional
skills.
WORK HISTORY
AUGUST 2020-JUNE 2022
2nd Grade Teacher | C.F. Pope Elementary School, Pender County Schools | Burgaw, NC
Administration and Coordination: As Team Lead and Mentor, I managed class schedules,
coordinated field trips and school events, which required meticulous planning and
organization.
Communication: Facilitated communication between students, parents, and school officials,
ensuring clear, concise, and effective information.
Documentation: Prepared and managed educational materials, student records, and
performance reports, emphasizing accuracy and privacy.
Utilized technology to analyze performance data and provide actionable insights.
Problem Resolution: Addressed and resolved numerous classroom and school-wide issues by
applying strong critical thinking and negotiation skills. As Mentor, I helped my mentee
teachers with any issues or concerns they may have had to build their skills and confidence.
Team Collaboration: Worked closely with other educators and administration to implement
school policies and participate in committee roles, showcasing teamwork and leadership.
AUGUST 2019-JUNE 2020
Second Grade Teacher | Roscoe Elementary, LAUSD | Los Angeles, California
Created and sustained a learning environment responsive to students' diverse needs.
Facilitated development of critical thinking and language skills through engaging discussions.
Managed remote learning and digital content delivery during the COVID-19 pandemic.
KEY ACHIEVEMENTS
Attained 'Effective' rating across all evaluation areas the highest possible demonstrating
consistent excellence in teaching practices.
Mentor Teacher for Beginning Teachers to ensure growth, confidence and success
Recognized for highest parent request rate among faculty for two consecutive years.
EDUCATION
2024
Udemy Coursework: Customer Service, Support, and Experience Training
2012
Bachelor of Arts: Elementary Education K-6 With A Concentration in Behavioral
Studies University of North Carolina at Wilmington, Wilmington, NC
REFERENCES
STEPHEN BUCHANAN
PRINCIPAL AT RACHEL FREEMAN SCHOOL OF ENGINEERING
2601 Princess Place Drive, Wilmington, NC 28405
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE (Personal Cell#)
MEGHAN FULLER
MARINE SCIENCE COORDINATOR AT WRIGHTSVILLE BEACH ELEMENTARY
220 Coral Drive, Wrightsville Beach NC 28480
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE (Personal Cell#)
EMILY PRICE (Personal Reference)
Store Events Manager for Belk Corporate
2801 W. Tyvola Rd., Charlotte, NC 28217
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
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