| Candidate Information | | Title | Customer Service Store Manager | | Target Location | US-TX-Austin |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidateFull NameAustin, TX Phone number Email address URLDetail-oriented and organized Store Manager with 15+ years of experience in customer service, sales, and business relationship management. Excellent communicator with outstanding problem-solving abilities. Capable of leading team members to success while multitasking. Effective at prioritizing projects to meet deadlines. Professional ExperiencePoco Loco Supermercado Austin, TXStore Manager January 2017 - June 2022 Oversaw administrative duties, such as store budgeting and updating financial records, ensuring organization of important company documentation Hired and trained team members by guiding employees through customer service etiquette and store services, thus generating capable and knowledgeable groups of team members Provided top-quality customer service by answering general inquiries and guiding customers to appropriate departments, boosting sales by X amount within X amount of time Prepared detailed reports by analyzing buying trends, customer requirements, and profits, successfully uploading information within a timely manner Identified current and prospective customer requirements by establishing rapport with the customers, increasing customer retention rates Created financial objectives by preparing annual budgeting, maintaining within a budget of $X Followed all food safety laws through thorough updates with all laws and regulations, reducing risks of contaminants within products Ensured proper team project execution by communicating sales promotions, effectively maximizing on sales goals Arlans Market Austin, TXStore Manager January 2006 - August 2017 Developed schedules for team members based on team member capability and availability, thus maximizing on productivity Maintained store conditions and visuals by completing routine walk-throughs and tidying up areas that needed improvement, achieving ratings of X/X based on customer satisfaction surveys Supervised store inventory by monitoring stock and ordering more supplies when necessary, decreasing company costs by $X Collaborated with vendors and manufacturers by communicating about marketing displays for the sales floor and store windows, sustaining healthy business relationships Assisted customers with inquiries by demonstrating product knowledge, generating more word-of-mouth referrals from existing customersAdditional ExperienceMrs Bairds Bakery Job Title, HEB Job TitleTechnical SkillsMicrosoft Office SuiteCore CompetenciesTime Management, Leadership, Sales, Customer Service, Problem-Solving, Multitasking, Goals, Relationship Management, Scheduling, Negotiating, PayrollEducation/CertificationsCoursework in Accounting and Business Administration, Southwest Texas State University TABC Certification, Certifying OrganizationFood Handler Certification, Certifying Organization |
