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DedicatedPensacola, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo be a Team player along with being a Productive worker making sure that your company goals are metexceedingly in a timely manner.Authorized to work in the US for any employerWork ExperiencePCM customer service repTeleperformance USA, Florida FL Remote - Panama City, FL January 2022 to PresentOrder SIM cards for customers, Migrate customers over from Sprint to TMobile, process swaps, add lines, upgrade cell phones, process credit card pym, troubleshoot issues with cell phones, data, and review and explain customers bills.Laundry Attendant/HousekeeperEcono Lodge - Pensacola, FLMarch 2015 to April 2016Stripped rooms, Cleaned rooms, Loaded, Unloaded, washer and dryer, swept, mopped utility room and kept surroundings clean.Food Service WorkerWest Florida Hospital - Pensacola, FLFebruary 2011 to July 2013ResponsibilitiesPrepared and served food for patients off of hot line and delivered patients their trays. AccomplishmentsBeing a dedicated employee to the company and making sure my patients ate appropriately at a specific time each day.Skills UsedI made sure my area stayed clean at all times while serving food. Laundry Attendant, Front Desk, HousekeeperNetwork Telephone - Pensacola, FLMay 2010 to January 2011High volume call center outbound. Called customers to set up Home phone service and Dsl. Customer Service RepresentativeAT&T - Pensacola, FLJanuary 2007 to February 2010ResponsibilitiesSet up new home phone, dsl, cell phone service, and direct tv for customers. Processed credit/debit an check payments, and reviewed and explained customers bills. AccomplishmentsTo work at a fast pace in a very high volume call center. Skills UsedTyping 40 wpm an notating accounts at the end of calls. EducationHigh School DiplomaEscambia High School1998Skills Call Center Customer Service Customer Care CSR Food Service Laundry Typing Computer literacyAdditional InformationSKILLS Could type 40wpmSTRENGTH My strengths are being able to satisfy customers with excellent customer service, and helping them understand Ithink it makes me a stronger person knowing I could satisfy them. I enjoy working and being there on time. |