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Title Part-Time Customer Service
Target Location US-NY-Manhattan
Email Available with paid plan
Phone Available with paid plan
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YakeisyGonzalezEMAIL AVAILABLEPHONE NUMBER AVAILABLEManhattan, New York Street Address
FemalePROFILEI'm Yakeisy Gonzalez, A highlymotivated college student seeking apart-time job to gain more valuablework experience to prepare myselffor a work ethic environment. I havedemonstrated throughout my otherjobs strong communication skills, apositive attitude, and a willingnessto learn. Reliable and responsible,with a commitment to contributingeffectively to a team. Eager to applyacademic knowledge to real-worldscenarios and develop practicalskills in a professional setting.LANGUAGESEnglishSpanishEDUCATIONBiology/ Pre- Med,St Johns Universitypresent New York, NYHigh school,Manhattan village academyNew YorkPROFESSIONAL EXPERIENCENew York Blood Center, Phlebotomist technicianApril 2024 New york, NY-Perform venipuncture and capillary puncture on patients for the purpose of blood collection.- Ensure patient comfort and safety during blood collection procedures.- Verify patient information and labeling of blood samples to maintain accuracy.- Properly handle and process blood specimens for laboratory testing.- Maintain a clean and organized work area to comply with safety and sanitation standards.- Follow proper protocols for infection control and disposal of biohazardous materials.- Communicate effectively with patients to explain procedures and address any concerns.- Collaborate with healthcare team members to ensure timely and accurate specimen collection.- Utilize electronic health record systems for documentation and record-keeping purposes.- Adhere to regulatory guidelines and standards related to phlebotomy practices.Town Drug Pharmacy, Pharmacy ClerkDecember 2023  March 2023- Assist pharmacist and pharmacy technicians in administrative and customer service tasks.- Process prescriptions, manage inventory, and organize medication shelves.- Handle cash transactions and answer phone calls.- Assist customers with inquiries and provide information about medications.- Perform tasks such as filing paperwork and updating patient records.- Maintain a clean and organized workspace to ensure efficiency. H&M, Sales Associate & CashierJanuary 2023  December 2024 New York, 34 street- Providing excellent customer service by greeting and assisting customers.- Helping customers find products and making recommendations based on their needs.- Keeping the store clean and organized, including restocking shelves and maintaining displays.- Operating the cash register to process transactions accurately and efficiently.- Handling cash, credit, and debit card payments, as well as processing returns and exchanges.- Collaborating with team members to achieve sales targets and ensure a positive shopping experience for customers.- Following company policies and procedures, including those related to safety and security.- Flexibility to work various shifts, including evenings, weekends, and holidays.- Strong communication and interpersonal skills, with a friendly and approachable demeanor.Mount Sinai MorningSide, VolunteerJuly 2023  August 2023 New York, New York-Keeping patients busy throughout their stay at the hospital.- Provide comfort items to patients, such as blankets or pillows.- Engage in conversation or provide companionship to patients who may be feeling lonely or anxious.- Assist nursing staff with non-medical tasks, like organizing supplies or delivering paperwork.- Escort discharged patients to the hospital exit or help them arrange transportation home.- Assist in keeping the unit clean and organized, such as tidying up patient rooms or common areas.- Support families by providing information, directing them to resources, or simply being a listening ear.Key food supermarket, CashierJune 2022  December 2023 New York, Harlem-Greet and assist customers in a friendly and professional manner.- Maintain cleanliness and organization throughout the store, including aisles, shelves, and checkout areas.- Stock shelves with merchandise, ensuring accurate pricing and proper display.- Monitor inventory levels and notify management of low stock or damaged items.- Operate cash registers and process transactions accurately and efficiently.- Follow company policies and procedures for handling cash, refunds, and exchanges.- Ensure compliance with food safety regulations by monitoring product expiration dates and handling perishable items appropriately.- Assist with receiving and unloading deliveries, checking for accuracy and quality of products.- Provide information to customers about product availability, pricing, and promotions.- Collaborate with team members to achieve sales goals and maintain customer satisfaction.Rosie Gonzalez, NannyJune 2022  February 2023 New York, Midtown- Experienced and reliable babysitter for two years.- Passionate about creating a safe and nurturing environment for children.- Proficient in age-appropriate activities, meal preparation, and maintaining a structured routine.- Strong communication skills for effective interaction with both parents and children.- CPR and First Aid certified.- Dedicated to promoting a positive and engaging atmosphere for the well-being and development of young ones.SKILLSCommunicationCustomer serviceOrganizational skillsTime managementProblem solving

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