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Po eier teed a)Professional ExperienceMarch 2021 - December 2023Indianapolis SinglesMember Services Provided exceptional customer service by promptly addressing and resolvingmember inquiries, concerns, and complaints. Maintained accurate member records and database entry to ensure up-to-date andcomprehensive member information. Proactively identified opportunities to upsell and cross-sell additional products orservices to enhance member satisfaction and increase revenue.Asteria February 2017 - July 2021Skip-trace analyst'* Conducted extensive skip-tracing investigations to locate indiaccounts and assisted in the recovery of outstanding payments.'* Utiized advanced online search techniques, databases, and social media platformsto trace and track the whereabouts of debtors.'* Prepared detailed skip-tracing reports and documented findings, ensuring accurateinformation for legal proceedings and debt recovery efforts.* Collaborated with law enforcement agencies, private investigators, and collectionagencies to gather pertinent information and perform comprehensive backgroundchecks,iduals with delinquentBachelor in Criminal JusticeUniversity of Phoenix, ArizonaMay 2015 - June 20198107 gathering In,Indianapolis, IN, UnitedSil Ta oy.)RAWAL UVaEMAIL AVAILABLEExperienced and highlyorganized administrationprofessional with strongattention to detail andexceptional problem-solvingskills. Possesses excellenttime management abilitiesand the ability to pri izetasks effectively. Proventrack record of handlingmultiple projectssimultaneously and meetingtight deadlines. Skilled invarious administrativeduties, including data entry,calendar management, anddocument preparation.Exceptional communicationskills, both written andverbal, with a strong abilityto build positiverelationships withcolleagues and clients. Areliable and dedicated teamplayer with a strong workethic and a passion forproviding excellentadministrative support.Key Skills Leadership Problem-solving Adaptability Attention to detail Customer Service