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Florence, South CarolinaPHONE NUMBER AVAILABLEEMAIL AVAILABLE / LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYPresently serve as Process Manager for Operational Effectiveness. Capable of resolving personnel grievances and complex industry matters with flawless counsel to enhance a positive work environment. Committed to using processes and outcomes to achieve success. Equipped with the framework to impact performance through operational efficiency and integration of updated healthcare technologies. Qualifications include:Secret ClearanceLeadership ExperienceTraining SkillsAdept at Conflict ResolutionActive ListenerEducation and TrainingDeductive ReasoningCoach/MentorJudgement and Decision MakingEXPERIENCELeadershipSupervised and provided consultation to management while handling employee relations, ensuring compliance with regulations, assessing staffing needs and budgets, designating training programs, and managing compensation plan.Advised the Director on all matters pertaining to the health, conduct, welfare and discipline of the organization while supervising over 950 employees.Advised the Director on issues regarding implementation of policies and procedures, safety of the workforce, and retention of employees.Training SkillsCreated plans and administered leadership courses to 4 mid-level managers and 4 staff members.Ensured the training, mentoring, and development of 56 Senior Executives and 72 mid-level managers.Organized lesson plans and supervised logistical and administrative requirements for a symposium which included 96 mid-level managers.Developed a comprehensive plan for the professional education and formal training for employees. Guided, counseled, and trained 669 new employees to ensure proper physical fitness, health, welfare, good order and discipline, and the completion of required annual training.EMPLOYMENT HISTORYProject Manager, Strategy Department, McLeod Health 2022-PresentProcess Manager, McLeod Health 2021-2022Deputy Director, U.S. Marine Corps 2019 - 2021Student, U.S. Marine Corps 2018 - 2019Deputy Director, U.S. Marine Corps 2016-2018Chief of Construction Operations, U.S. Marine Corps 2014-2016Foreign Military Security Forces Advisor, U.S. Marine Corps 2014-2016EDUCATIONB.S., Criminal Justice, Park UniversityUnited States Marine Corps Command and Staff CollegeSenior Executive Leadership CourseLean Six Sigma Green BeltMcleod Health Florence, South Carolina 10/2022 PresentStrategyProject Manager: Strategic planning - executes on periodic strategic planning process for multiple entities within the McLeod Health system. Implementation Support - Ensures that project transition to implementation with clear timelines, owners, and accountabilities. Drives continuous engagement of leadership and team members to ensure the ongoing tracking and documentation of progress throughout implementation/execution of projects. Researches and validates assumptions to be used as inputs in proformas for capital projects and new servicesACCOMPLISHMENT: Worked with key leaders and facilitated the implementation of the McLeod Health Strategic Plan.Supervisor: Mac Josey, Contact: Yes, (843) 230-1858 / EMAIL AVAILABLE Hours worked 40 per week.Mcleod Health Florence, South Carolina 10/2021 10/2022Operational EffectivenessProcess Manager: Develops and implements process strategies, managing process resources, optimizing current processes, and maintaining process documents. Maintains efficiency of production in order to reduce costs. Coordinates with senior executives, physicians, and hospital or clinic staff to develop, test, and refine business processes/practices. Uses data to drive continuous improvement in areas such as productivity, quality, and customer service. Teaches lessons learned and key findings to departments with recommendations for changes and updates for training.ACCOMPLISHMENT: Worked with key leaders to implement the successful rollout of central transport for McLeod Regional Medical Center.Supervisor: Renee Kennedy, Contact: Yes, (843) 777-2011 / EMAIL AVAILABLE Hours worked 40 per week.United States Marine Corps Camp Pendleton, California 07/2019 08/2021I Marine Expeditionary Force Support BattalionDeputy Director: Supervised and provided administrative support to over 950 employees and reports to the Director on issues regarding implementation of policies and procedures, safety of the workforce and retention of employees.Supervised and provided consultation to management while handling employee relations, ensuring compliance with regulations, assessing staffing needs and budgets, designating training programs and managing compensation plans.Directed the development and implementation of organizational programs, employee orientation and training programs, benefit plans, policies and guidelines, database management procedures, equal opportunity employment programs and employee records and documentation policies.Advised Senior Executives on legal implications of Human Resource issues related to discipline and employee grievances.ACCOMPLISHMENT: Organized lesson plans and supervised logistical and administrative requirements for 6 leadership courses training 96 middle managers. Successfully coordinated, planned and executed an annual ceremony for 1450 guests.Supervisor: Lieutenant Colonel Michelle Melendez, Contact: Yes, (760) 725-6940 / EMAIL AVAILABLE Hours worked 70 per week.United States Marine Corps Camp Lejeune, North Carolina 10/2016 04/2018Marine Corps Logistics Base, Barstow, CaliforniaDeputy Director: Advised the Director on all matters pertaining to the health, conduct, welfare and discipline of the company while supervising and managing administratively over 60 employees.Compiled, revised and oversaw on all administrative matters and training functions.Organized correspondence, plans, and the conduct of four quarterly employee promotion and retention panels.Planned, created and administered four Middle Manager and four Subordinate leadership courses.Supervised the planning and execution of 175 community relation events across the continental United States.ACCOMPLISHMENT: Directly contributed to the Base being awarded the Secretary of Defense Environmental Award for sustainability for an industrial installation.Supervisor: Lieutenant Colonel Alfredo Romero, Contact: Yes, (813) 826-3051) / EMAIL AVAILABLE, Hours worked 70 per week.United States Marine Corps Camp Lejeune, North Carolina 10/2014 09/2016Combat Logistics Company - 23, Beaufort, South CarolinaChief of Operations: Advised the CEO, Directors, Deputy Directors and Staff, utilizing experience and training to oversee the daily functioning of the company with 47 employees.Reviewed all policies and disseminated information to the company's employees.Supervised employees in all clerical and administrative matters including personnel management training and logistical functions such as accommodations, transportation, inspections and investigations.Facilitated a leadership course to 12 subordinate employees.Developed a comprehensive plan for the professional education and formal training for employees.ACCOMPLISHMENT: Implemented a partnership training program with local organizations to foster mutual supportability.Supervisor: Major Matthew Grill, Contact: Yes, (760) 763-4703 / EMAIL AVAILABLE, Hours worked 60 per week.United States Marine Corps Marine Corps Air Station New River, North Carolina 03/2012 - 09/2013Marine Wing Support Squadron 272Procurement Chief: Advised the Director on all matters for 29 employees to include providing guidance, training and support and to ensure all acquisition laws and regulations were adhered to.Supervised, scheduled, trained subordinates ensuring all milestones are met for continuing education.Reviewed correspondence pertaining to the section and ensured objectivity, accuracy, and completeness.Managed and evaluated budgets supporting 219 heavy equipment repairs consisting of preventative and corrective maintenance.ACCOMPLISHMENT: Raised equipment readiness from 87% to 92% for 63 heavy equipment principle end items.Supervisor: Lieutenant Colonel Sean Foley, Contact: Yes, (703) 371-6818 / EMAIL AVAILABLE, Hours worked 40 per week.United States Marine Corps Camp Dwyer, Afghanistan 10/2013 - 07/2014I Marine Expeditionary Force Headquarters GroupForeign Military Security Forces Advisor: Guided, counseled and trained 312 Foreign Military personnel to ensure that the unit was proficient in horizontal construction.Instructed 27 mid-level managers on heavy equipment operations and maintenance procedures.Produced results in highly complex situations by analyzing future requirements concerning scheduling.Developed curriculum and facilitated the creation of a professional heavy equipment training continuum.As the Master Trainer I provided approximately 200 hours of detailed instruction to 16 students.ACCOMPLISHMENTS: Conducted nine off-site inspections to evaluate the implementation, progression and effectiveness of a newly adopted training continuum.Supervisor: Major Jay Brooks, Contact: Yes, (757) 286-4297 / EMAIL AVAILABLE, Hours worked 70 per week.EDUCATIONMHA, Western Governors University, Salt Lake City, Utah Currently attendingB.S., Criminal Justice, Park University, Parkville, Missouri - Graduated 2017U. S. Marine Corps Command and Staff College, Quantico, Virginia - Graduated 2019Currently enrolled with Western Governors University for an MBA in Healthcare AdministrationRELEVANT COURSEWORK, CERTIFICATION, LICENSUREFEMA Emergency Management Institute, 11/2017Financial Specialist Course, 10/2017Lean Six Sigma Green Belt, 2013Mobile Crane Inspector, 01/2015Achieve Global Professional Selling Skills, 04/2005National Fluid Power Institute, 01/2003Engineer Equipment Mechanic Certificate of Apprenticeship, U. S. Department of Labor, 04/2014ADDITIONAL INFORMATIONTypes 50 words per minute, proficient in Microsoft Office, Power Point, Excel, Outlook.Military Service: Attained the Rank of First SergeantVOLUNTEER SERVICEVolunteer Service Friends of the Beaufort Library assisting with the organizing and reconciling of books.Supporting the local Veterans of Foreign Wars in an ongoing roadside clean-up project. Blessings Food Drive assisted in delivering food to the needy. Veterans Home of California providing ceremonial support. Decibel Church providing free labor for automotive repairs to those in need. |