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16878 Porters Inn Drive  Dumfries, Virginia, 22026  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE Skills Software: Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, OneNote) Support: Customer service (email, phone, and in person) Problem solving: Ability to creatively analyze and evaluate circumstances; focusing on critical thinking in order to solve problems Communication: Ability to communicate in various bearings (customer service; writing; speaking; presenting; listening; receiving and giving feedback) License: Life, Health, and Annuities InsuranceExperienceSCI-Service Corporation International Falls Church, VA Records Information Specialist May 2023  December 2023 Analyzed over 1,000 physical and digital documents per week to ensure the final products accuracy and establish ownership/rights of property Utilized attention to detail to identify and investigate discrepancies between multiple record sources and inputting the data via Microsoft Excel Initiated quality reviews of completed reconciliation work and interacted with other corporate departments to manage data flow and deadlinesMicron Technology Manassas, VAProcess Technician June 2021  January 2023 Analyze data on various softwares to identify potential inconsistencies for over 1,000 wafers each day Investigating errors/deviations within the production process to resolve potential product damage Documenting several processes/procedures to maintain the health of 100+ machines, while also managing a stable production process of the wafers Micron Technology Manassas, VAGas/Chem Tech Intern February 2021  June 2021 Analyze data to identify potential inconsistencies for over 100 pieces of equipment each day Prevent equipment or product damage by leveraging results of analysis to identify and solve for potential breakdowns in advance Capture current equipment statuses via Excel spreadsheets for each of the 100 pieces of equipment reviewed each dayPrince William Home Improvement Woodbridge, VAEvents Specialist/Assistant Manager August 2019  May 2020 Assembly and broke down displays every weekend to promote company product showcases Generated 5-50 thousand dollars in potential revenue per weekend, by coordinating and organizing 2-3 home showcases Engaged and educated potential customers on products and services to drive business Hylton Boys & Girls Club Woodbridge, VAYouth Development Specialist June 2017  March 2019 Coordinated and supervised programs designed to help youth discover personal interests and abilities Reviewed confidential information for discrepancies and reconciling said information using Microsoft Office or by hand Performed clerical and customer service tasks alongside supervisor by engaging with guardians, answering phone calls, filing, and researching material for field trips EducationYear Up/ Northern Virginia Community College Manassas, VA Mechatronics September 2020  July 2021 Participating in leading national career development program that prepares students for roles in Mechatronics, IT support, software development and testing, project management, or frontline sales; program includes college-level coursework, career training, and a 6-month corporate internship Earning credits through Northern Virginia Community College by taking courses focused on Mechatronics concepts; courses included: (CAD-Schematics and Mechanical Diagrams; ELE-A.C. and D.C. Circuit Fundamentals; IND-Team Concepts & Problem Solving; ITE-Intro. to Computer Applications & Concepts; MEC-Introduction to Mechatronics; MTH- Basic Technical Mathematics; SAF- Industrial Safety OSHA 10; and SDV- Orientation to: College Success Skills; ELE-Electric Motor Control; ELE-Fiber Optic Technology; IND-Introduction to Lean Manufacturing Six Sigma; MEC- Coordinated Internship), along with Microsoft Office applications, advanced Excel, business writing, and public speaking Received an AAS- Engineering Technology certificate post graduation.