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Click here or scroll down to respond to this candidateCandidate's Name
DeBary, Fl Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional SummaryWork HistorySkillsI am a goal oriented and detail driven professional seeking a challenging position with on site or Remote/Hybrid functionality in a dynamic Organization. Dedicated to providing exceptional support to the Lending Department and ensuring smooth and ecient processing. Eager to leverage my strong qualications, attention to detail and commitment to customer service and to contribute to the success of an Organization.*Responsible for assessing the credit risk for credit cards and all consumer loans, making an approval or decline decision based on internal underwriting guidlines and federal regulations to ensure loan quality and production standards. Maintaining a 2% delinquency ratio over a $5 million portfolio.*Monitored Lending pipeline and supervised controls to ensure loan applications are meeting regulatory requirements and timelines.*Ensure loan documents are accurate and complete and sucient to clear all conditions for nal approval and closings within my delegated authority. Passing internal/external quality control audits with no major deciencies resulting in a 95% accuracy rate.*Provide lending support in other areas as needed such as E services and Indirect Dealer Funding to streamline a healthy workow and meeting their perspective timelines.*Mentored and support training initiatives for the lending team as it relates in analyzing loan applications, compliance, regulatory guidelines and policy changes resulting in improved production and minimalizing errors.*Participated in osite Business Development programs for new and existing employer groups to educate on the Lending program and products.*Branch Manager and Operations*Customer Service*Time Management*Strong Communication*Organizational Skills*Crisis Management*Self Motivated*Finacial Lending Regulations*Relationship Development10/2007 to Current MCCOY FEDERAL CREDIT UNIONSENIOR CONSUMER LOAN UNDERWRITERWork History - Cont.EducationAdditional Information*Supervised a team of up to 15 branch personnel to achieve sales goals and in compliance with federal regulations and corporate guidelines, focusing on external business development, internal training and superior customer service.*As the original Branch Manager of 3 locations, I created a protable branch within 5 years and received excellent audit reviews for safety and soundness.*Accountable for day to day operations within the branch to include cash handling and ordering, ATM balancing and maitenance, stang and training and all functions of the Lending Center.*Conducted regular coaching/mentoring sessions with all branch personnel to create a strong team environment and develop competent employees who grow within the company.*Maintained productive relations with various internal departments, their Management and Senior Management leading to success in a variety of projects and a cohesive work environment.*Handled escalated customer concerns/complaints and devised a creative solution to ensure customer loyalty and satisfaction.*Procient in Microsoft Oce with focus on Excel*Extensive knowledge of all Credit Bureaus*Financial software: Teams, Outlook, Meridians, Symitar Quest, JHA Xperience, Dealer Track, Scanning Capture.06/1992 to 10/2007Banking Administration Training and DevelopmentAssociate of Science: Business AdministrationValencia College - Orlando FlMCCOY FEDERAL CREDIT UNIONBRANCH MANAGER |
