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| | Click here or scroll down to respond to this candidateCandidate's Name
Champaign, IL Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYMotivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. SKILLSAccurate Money HandlingSpecial AssignmentsPayment ProcessingDelivery ManagementDelivery ProceduresInventory Management SystemsCustomer RelationsHygiene StandardsClient Needs AssessmentEffective MultitaskingPOS Inventory System OperationEntrepreneurial LeadershipVerbal and Written CommunicationProduct KnowledgeProper Storage ProceduresPersonal Grooming StandardsSales ExpertiseMobile Ordering UnderstandingProviding FeedbackOnline Ordering FamiliarityLoss Prevention Goals MonitoringWORK HISTORY06/2020 to Current Personal ShopperWal-martLocating, scanning, packaging, and storing product Operated a pallet jackContributed to team objectives in fast-paced environment. Greeted clients entering store to provide welcoming environment and friendly customer service.Recorded accurate and efficient records in customer database. Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.08/2016 to Current Food Service Laborer/Supervisor University of IllinoisClean cooks' equipment for example fryers, grills, ovens, and hood vents Washing dishes, sweep and mop floors.Maintained effective supply levels by monitoring and reordering food stock and dry goods.Collaborated with other departments to coordinate events and promotions. Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements. 04/2013 to 08/2016 Cook Shift LeaderThe Inman Champaign, ILModernized work processes to reduce guest wait times and boost daily output. Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.Mentored kitchen staff to prepare each for demanding roles. Followed strict standards for food handling and safety, minimizing risks to customers.08/2009 to 08/2013 Kitchen SupervisorAramark Urbana, ILMonitored food preparation, production, and plating for quality control. Created new recipes, outlined steps, and training staff on correct preparation. Directed food preparation and cooking activities to meet health and safety standards.Planned and executed promotions and special events in close collaboration with management.EDUCATIONExpected in 2026 No Degree: Social SciencesUniversity of Phoenix - Tempe, AZ |